Practice Supervisor - St. Francis Family Medical Practice

About Us

Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Practice Supervisor - St. Francis Family Medical Practice

Job Summary: The Practice Supervisor will assist with overseeing the overall functioning of the practice including management of staff, workflow development, financial performance, provider and staff engagement. The position will support the Practice Administrator as it relates to revenue integrity, employee engagement, building customer relations and customer satisfaction outcomes. The results of this position will be measured by compliance to standards with focus on volume, customer service initiatives, productivity, patient satisfaction scores, results of JC tracers, and employee engagement scores.

Essential Functions

• Performs patient care tasks ensuring accurate, safe, professional care
• Handles all administrative functions related to assigned areas
• Achieve assignments while meeting work quality, quantity, and timeliness expectations
• Aids other members of the team as needed, providing patient care where skilled or certified to assist or assisting clerical staff when the work demands
• Responds actively and effectively with sensitivity to the needs of internal/external customers while portraying a positive and professional image
• Supports and promotes practice in efforts in meeting established projects and goals
• Adheres to hospital, network and practice safety and compliance policies and procedures and demonstrates flexibility in job duties as needed

Education

• High school diploma (required)
• Coursework in medical terminology and healthcare office (preferred)

Licensure/Certification

• BLS Basic Life Support – American Heart Association (Preferred, required within 90 days of hire)

Experience

• 3 years of recent experience in healthcare with at least one year being in an administrative setting (required)
• 1 Year Of Supervisory Experience (required)

Reward

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits

Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.