Practice Supervisor

About the Role

The Practice Supervisor is responsible for oversight of clinic operations, enforcement of clinic policies and procedures, and management of human resource issues including training, staffing, and payroll. This role ensures patients meet insurance requirements for billing, performs daily collection reconciliation, and manages the daily operations of the office.

Responsibilities

• Oversees daily practice operations and identifies/resolves operational problems.
• Supervises assigned personnel, reconciles employee time sheets, and maintains leave records.
• Prepares payroll for employees and physicians.
• Assists with hiring and training of assigned staff.
• Orders and maintains office/medical supplies.
• Ensures patient visits are locked and billed, jellybeans are addressed, patient inquiries are answered, referrals/precepts are obtained, tasks in the EMR are addressed, and portal inquiries are attended.
• Oversees daily payment reconciliation.
• Is, or becomes, an ECW superuser.
• Performs other related duties as directed or required.
• Maintains patient confidentiality.
• Provides coverage to front office as needed.

Requirements

• Minimum of 2 years’ experience in an administrative role in an office setting.
• High School diploma or equivalent, required.