Practice Supervisor

Valley Baptist Physician Network is an organization of medical experts dedicated to providing the highest quality of care to families in the Rio Grande Valley. Our team offers advanced, compassionate service in a wide range of specialties, treating newborns to seniors.

About the role

The Physician Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow. The Physician Practice Supervisor is a working manager who performs all clerical functions and fills in as needed, while adhering to and supporting the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

Responsibilities

• Optimize staff performance in the office through scheduling, assigning work, training, and coaching.
• Oversee daily operations of the office, including cash reconciliation, charge entry, and operational checks and balances.
• Enhance physician productivity and patient satisfaction.
• Ensure maximized reimbursements and compliance with regulatory requirements, patient confidentiality standards, and payor regulations.
• Resolve patient issues as needed.
• Local travel required.

Requirements

• 5 years of experience working in a physician office, with at least 2 years in a supervisory capacity.
• College degree, or an equivalent combination of education and experience.
• Demonstrated understanding of fiscal and human resource management in a healthcare setting.
• Knowledge of computer systems and applications, including electronic medical records and MS Office products.
• Skills in gathering, analyzing, and interpreting information, and making appropriate recommendations.
• Ability to exercise initiative with effective problem-solving and decision-making.
• Ability to establish priorities and coordinate work activities.
• Solid knowledge of CPT and ICD-10 coding, chart audit processes, HIPAA, and collection processes.

Skills

• Excellent interpersonal skills with the ability to interface with patients, physicians, and staff in a tactful, diplomatic, and professional manner.
• Strong written and verbal communication skills with the ability to effectively lead staff.

Benefits

The available plans and programs include:

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Generous paid time off.
• Career development and continuing education opportunities.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance program, Employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status.