Practice Operations Intern

Primary Responsibilities

• Assist in facilitation of complex, cross-functional improvement teams to address performance improvement goals.
• Effectively utilize relationships to facilitate progress within teams.
• Use effective facilitation tools to encourage participation and enhance project progress.
• Develop and maintain collaborative relationships with medical and healthcare staff to ensure effective, results-oriented project outcomes.
• Improve care delivery and reduce waste or non-value added activities among front-line employees.
• Guide, facilitate, and assist with the implementation of problem-solving methodology within assigned teams and clinical operations.
• Result in measurable improvements through the application of basic and advanced problem-solving principles and thinking.
• Apply rigorous data management methods and support teams to collect, analyze, and summarize data.
• Affirm integrity of data sets and data elements through routine and systematic procedures.
• Develop alternative solutions to overcome data limitations.
• Act as a change agent to foster a rigorous, patient-centric, continuous process improvement culture throughout the practice.
• Assist in the development of project charters and monitor project progress through performance and improvements in key metrics.

Knowledge – Skills – Abilities

• Strong communication, interpersonal, organizational skills.
• Demonstrated ability to initiate and complete projects.
• Willingness to learn team leadership skills, problem-solving, analysis, change management, and process improvement skills.
• Analytical and computer skills, including knowledge and use of statistics, spreadsheets, and word processing software.
• Ability to learn new systems software.
• Independent and self-motivated.

Qualifications

• Minimum Required Education: Senior Undergraduate Student in good standing.
• Preferred Education: Graduate Student in good standing.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.