Practice Mgr. III-UMCEPH Pain and Spine Center

About the role

Responsible for the overall clinical operations and general oversight of staff management across the UMC El Paso Healthcare, Inc. practice network. Ensures interdisciplinary collaboration among Associates, leadership and provider colleagues to develop the necessary processes and infrastructure. Collaborates with the management team to set departmental priorities in accordance with overall organizational goals and departmental objectives. Key initiatives include clinical practice operations, scheduling personnel and staff, training, and standardized documentation, all achieved through the implementation of the necessary policies, procedures and programming to ensure a consistent experience with care and support. Brings a balance of strategic thinking, directing teams and hands‑on execution. Responsible for monthly monitoring of financial results, variance reporting and action plans to meet established goals. Monitors outcome measures and shares variances with Associates for continuous process improvement in the clinical area.

Responsibilities

• Oversee clinical operations and staff management across the practice network.
• Facilitate interdisciplinary collaboration among Associates, leadership, and provider colleagues.
• Develop and implement processes, policies, and infrastructure to support consistent care.
• Set departmental priorities aligned with organizational goals.
• Lead key initiatives such as scheduling, training, and standardized documentation.
• Monitor monthly financial results, report variances, and create action plans.
• Track outcome measures and communicate variances for continuous improvement.

Requirements

• Three years of supervisory/management experience, preferably in a clinical setting or large medical multispecialty group.
• Bachelor’s degree in a business‑related field (required); Master’s in Business or Healthcare Administration (highly preferred).
• No specific license, registration, or certification required.

Skills

• Ability to foster and facilitate collaborative interpersonal relationships.
• Calculate risks associated with anticipated actions.
• Facilitate transitions using sound process‑improvement methodologies.
• Negotiate and resolve conflict.
• Embrace and manage change effectively.
• Develop and implement team‑building strategies.
• Proficient with computer systems and related software applications.
• Read and comprehend English to follow written and oral instructions and safety precautions.
• Bilingual English/Spanish preferred.