Practice Mgr III Med Office - Pulmonary Medicine

Directs, supervises, and coordinates the day-to-day clinic operations to maintain maximum efficiency, productivity, and quality patient care and satisfaction.

Responsibilities

• Performs clinic operations including bookkeeping, preparation of payroll, personnel management, information management, maintaining filing systems, requisition of supplies, and other clerical services.
• Maximizes office productivity through proficient use of computer software applications, creates and maintains timely and efficient workflow, and coordinates job duties of clinical staff.
• Develops a structured communication process for ensuring information is shared with staff.
• Updates clinical and non-clinical staff on quality outcomes and patient experience.
• Meets with all staff to identify and plan process improvement activities to promote continuous quality improvement based on performance measurement and patient satisfaction results.
• Reviews medical recall list, coordinates with clinicians to develop an action plan, and assigns staff to contact patients with provided instruction.
• Assists the front and back office as needed to assure smooth operations and quality patient care and satisfaction.
• Monitors clinic patient population and provides staff with additional educational materials about specific cultures and communication techniques best suited for the population.
• Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.
• Other duties may be assigned as required.

Requirements

• High School Graduate
• Bachelor’s Degree in a business or healthcare-related field
• 4 or more years of supervisory or lead capacity, preferably in a healthcare setting

Preferred Qualifications

• Master’s Degree in a business or healthcare-related field
• CPR/AED/BLS certification

Schedule

Full time, Days

Job Requisition ID: R-55672