Practice Medical Receptionist

About the role

As a Practice Medical Receptionist at CHA, you will support the Medical Specialty team by assisting with administrative tasks such as handling calls, registering patients, scheduling appointments, verifying insurance eligibility, maintaining and supporting medical records, collecting and processing co-pays, providing financial support, and assisting with patient care provider correspondence.

Responsibilities

• Handle all calls appropriately and courteously
• Register patients and schedule appointments via Epic
• Verify insurance eligibility
• Maintain and support both paper and electronic medical records
• Collect, process, and reconcile co-pays to be deposited
• Provide financial support by processing charges, reconciling daily receipts, and identifying and correcting errors in billing
• Aid direct patient care providers with electronic and paper correspondence
• Perform other duties as assigned

Requirements

• High School Diploma or GED is required
• One year of experience working in an outpatient medical setting is preferred
• Bilingual in Spanish, Portuguese or Haitian Creole preferred
• Excellent customer service skills and attention to detail are essential

Qualifications

The ideal candidate will have a strong background in healthcare administration and a commitment to providing exceptional patient care. Experience in an outpatient medical setting is preferred, and bilingual proficiency in Spanish, Portuguese, or Haitian Creole is a plus.

Skills

Strong communication and organizational skills are crucial. Proficiency in Microsoft Office applications and familiarity with Epic are beneficial.

Benefits

CHA offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Employees also have access to professional development opportunities and a supportive work environment.

Pay

The pay range for this position is $20.04 - $36.05 per hour.

Schedule

This is a full-time position with a length of shift of 8 hours, starting at 9:00 AM and ending at 5:30 PM.