Practice Manager - Westminster

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" ensures the health and wellness of members and their families through a comprehensive menu of medical services from one unified physician group in their neighborhoods.

About The Role

The Practice Manager will lead and oversee the daily operations of a family medical practice, ensuring efficient and effective delivery of healthcare services. This role is pivotal in managing staff, coordinating patient care, and optimizing practice workflows to enhance patient satisfaction and clinical outcomes. The Practice Manager will handle financial management, including budgeting, billing, and revenue cycle oversight, to maintain the practice's financial health. This position requires collaboration with healthcare providers and external partners to implement policies and procedures that comply with regulatory standards. The role is located on-site at the clinic and does not work remotely.

Responsibilities

• Manage day-to-day operations of the family practice, including scheduling, staffing, and resource allocation.
• Oversee financial activities such as budgeting, billing, collections, and expense management to ensure profitability.
• Lead, mentor, and evaluate administrative and clinical staff to promote high performance and professional development.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies to maintain quality and safety.
• Collaborate with physicians and clinical teams to optimize patient flow, enhance service delivery, and improve patient experience.
• Implement and monitor practice management systems and electronic health records to streamline operations.
• Develop and execute marketing and community outreach strategies to increase patient volume and practice visibility.
• Address patient concerns and feedback promptly to maintain high levels of patient satisfaction.

Qualifications

• Associate’s in Healthcare Administration, Business Management, or a related field, or directly related experience in lieu of education.
• Minimum of 3 years of experience in healthcare practice management or a similar leadership role.
• Strong knowledge of medical billing, coding, and healthcare regulatory requirements.
• Proficiency with electronic health record (EHR) systems and practice management software.
• Excellent communication, organizational, and leadership skills.

Preferred Qualifications

• Bachelor’s degree in Healthcare Administration or Business Administration.
• Experience managing a family medicine or primary care practice.
• Certification such as Certified Medical Practice Executive (CMPE) or Fellow of the American College of Medical Practice Executives (FACMPE).
• Familiarity with quality improvement methodologies and patient-centered care models.
• Experience with marketing and community engagement in a healthcare setting.

Skills

The Practice Manager will utilize leadership and interpersonal skills daily to motivate and guide a diverse team, ensuring smooth operations and high morale. Analytical and financial skills are essential for managing budgets, interpreting financial reports, and making data-driven decisions to improve practice profitability. Proficiency with EHR and practice management software enables efficient scheduling, billing, and compliance tracking. Strong communication skills facilitate effective collaboration with clinical staff, patients, and external partners, fostering a patient-centered environment. Additionally, problem-solving and organizational skills are critical for addressing operational challenges, implementing process improvements, and maintaining regulatory compliance.

Supervisory Responsibilities

Practice Front and Back Office Personnel

Working Conditions

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Occasionally required to walk; sit, and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Benefits

• Health insurance plan options for you and your dependents
• Dental and Vision insurance for you and your qualified dependents
• Company-paid life insurance
• Voluntary options for short-term disability and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued

Pay

Salary: $70,000 - $90,000 annually. The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, years of experience, and comparison to other employees already in this role, and size of clinic.