Practice Manager Primary Care & Medical Specialty

About the role

The Practice Manager, Primary Care & Medical Specialty contributes to the mission of the Center, Center Health Care, and its programs by working collaboratively with directors and team members to ensure quality, state‑of‑the‑art, effective services to all people we support and their families. Responsible for the overall management and coordination of Primary Care, ensuring regulatory compliance and high‑quality patient care.

Responsibilities

• Oversee support staff and providers, including interviews, orientation and training, supervising, performance appraisals, hiring, and separations in collaboration with the Senior Director of Practice Operations and Senior Medical Provider.
• Collaborate with the Senior Medical Provider to develop policies and procedures, care plans, and transitional projects to assure best practice for the Primary Care Department.
• Work with the team to ensure adequate and appropriate staffing so recommended and prescribed care is provided in a timely manner.
• Recommend FTE requirements for meeting practice needs and initiate staff requisitions for approval.
• Monitor and ensure compliance with all training, including general and divisional orientation, practice/department orientation, and Electronic Health Record (EHR) orientation.
• Coordinate day‑to‑day staffing levels by approving time‑off requests and adjusting staff assignments based on patient appointment needs.
• Ensure accuracy of attendance and payroll information for staff.
• Participate in meetings to develop and implement primary care quality initiatives.
• Act as liaison among primary care staff, the Senior Medical Provider, and the Senior Director of Practice Operations to resolve medical staff supervision and practice issues promptly.

Qualifications

• High School Diploma or equivalent (required).
• At least 5 years of practice‑management‑related experience (required).
• Job‑related experience with the OPWDD population and knowledge of regulations pertaining to this population (preferred).
• Practice Management certification such as CCPM or CMPE (preferred).

Pay

Compensation Range: $78,499.20 – $84,864.00

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO)
• Tuition Reimbursement
• Early Access to Pay with RAIN
• Public Service Loan Forgiveness (PSLF)