Practice Manager, Primary Care

About the role

We are seeking a full-time Practice Manager to oversee daily operations of two Primary Care practices located at 307 West Central Street in Natick, MA and 981 Worcester Street in Wellesley, MA. Both practices offer a full range of primary care services, from routine check-ups and health screenings to complex diagnostic evaluation and treatment. The Practice Manager will lead a team of providers and staff, and play a key role in driving strategic growth initiatives.

Responsibilities

• Oversee the day-to-day administrative performance of secretarial and clinical support staff and manage staff schedules.
• Evaluate daily staffing needs and coordinate replacement of staff.
• Perform hiring, orientation, and evaluation of staff.
• Afford corrective action if necessary.
• Assist in the career development of practice employees through ongoing coaching, counseling, and training.
• Evaluate, develop, and implement administrative systems and procedures designed to maximize practice operations.
• Collaborate with practice leaders on the preparation of the practice's annual budgets.
• Oversee the department’s payroll, including the resolution of payroll issues.
• Monitor patient billing activity to ensure compliance with revenue procedures.
• Entry-Level Manager Role Qualifications

Qualifications

• Bachelor's Degree in a related field required.
• Supervisory experience of 5-7 years required.

Skills and Abilities

• Experience working in a healthcare environment of 5-7 years required.
• Strong understanding of Microsoft Office, including Excel.
• Strong communication and organizational skills.
• Strong and proven leadership skills.
• Ability to work with staff of all levels.
• Excellent time management skills.
• Strong analytical and math skills.
• Knowledge of Accounting Principles, physician billing, and revenue cycle management.
• Ability to adapt to multiple and rapidly changing priorities and deadlines.

Additional Job Details

The ideal candidate is a motivated leader seeking longevity in their career and the opportunity to be part of a multidisciplinary team committed to respect, collaboration, and high-quality patient care. We are looking for an adaptable and dynamic people leader with proven operational experience who is proactive, autonomous, and brings a strategic, creative mindset to problem-solving and continuous improvement.

Remote Type

Onsite Work Location: 307 West Central Street, Natick, MA and 981 Worcester Street, Wellesley, MA. Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America)

Pay Range

$65,998.40 - $96,033.60/Annual

Grade

7