Practice Manager Primary Care

About the role

Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.

Responsibilities

• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of medical technology and terminology [Required]
• Knowledge of front office tasks and systems [Required]
• Knowledge of organization policies and procedures [Required]
• Skilled in customer service [Required]
• Skilled in interpersonal, oral, and written communication [Required]
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
• Ability to develop and implement strategic planning and management [Required]
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
• Management of multiple practices and effective revenue cycle management [Required]
• Limited proficiency in data analytics [Required]
• Electronic Health Record (EHR) superuser [Required]
• Ability to have or gain knowledge of population health management strategies [Required]
• Supervisory experience in a hospital or medical practice setting [Required]
• Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education

• Bachelor's [Required]

Work Experience

• 2+ years of supervisory experience in a physician practice [Preferred]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Required]
• Certified Medical Office Manager (CMOM) [Preferred]

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$55,224.00 - $102,731.20

Schedule

Full time Shift Day (United States of America)