Practice Manager- Primary Care

About the role

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Primary Care leadership team in the role of Practice Manager.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Responsibilities

• Direct and facilitate many aspects of management for patient care staff and clerical staff to deliver efficient, effective, and quality patient care.
• Assist the Director in planning, directing, and overall operations within areas of responsibility.
• Provide day-to-day supervision in assigned patient services areas, financial management, and facility adequacy.
• Maintain optimal communication and collaboration between practice staff, physicians, external customers, and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

Qualifications

• Requires 5‑7 years of experience in a related field.
• Bachelor's Degree or equivalent years of experience required.
• Requires knowledge of third‑party payer regulations.
• Prefer a Master's degree in Health Care Administration or a Bachelor's degree in Business, Management, or health‑care related field with a minimum of 2 years of concurrent management experience within an ambulatory/physician practice setting.
• At least three years of prior experience in a business office and clinical setting with management experience is preferred.

Schedule

This is a fully onsite role Monday‑Friday day shift.