Jobs · Healthcare · New Jersey

Practice Manager - Pediatric Gastroenterology - Physician Practice

Hackensack Meridian Health · Hackensack, NJ · 1 mo ago
Healthcare$84k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Let's extract content: Intro: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change." That's about the organization, could be "About the role"? Actually "About the role" is for description of role. Might be better to put that as "About the role" or maybe "About the organization". But instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for introductory description of role and organization. Then responsibilities: many bullet-like sentences. We need to extract duties. List of responsibilities: - Manage and oversee daily outpatient practice operations. - Manage administrative and clinical staff, assuring the office runs efficiently, and work to solve problems. - Develop processes and procedures that ensure the efficient and cost-effective running of operations at all locations and make recommendations to upper management regarding staffing issues and procedural changes. - Manage business functions including, but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. - Manage the purchasing, maintenance, and repair of office supplies and equipment. - Ensure that day-to-day operations align with organizational objectives. - Manage daily operations of the practice. - Responsible for the supervision of all staff in practice setting, including time and attendance, coaching, evaluation, and discipline, when necessary, along with the director. - Assist Director with the recruitment of open positions and supervision of all staff regarding adherence to policies and quality of work. - Responsible for the revenue cycle, WQ management and financial reporting for the practice. - Monitor patient satisfaction through surveys and patient feedback, and works with staff, physicians to identify and resolve potential problems and continually improve patient access and workflows. - Administer recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies. - Responsible for onboarding of new providers and monitoring and maintaining insurance credentialing status. - Develops, leads and implements agenda for staff meetings to achieve critical departmental goals and objectives in the most efficient manner possible. - Ensures and coaches the team in delivering excellent customer service resulting in positive patient satisfaction scores for department/physician services. - Develops and enforces team member work assignments and maintains masterwork schedules. - Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice. - Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). - Lifts a minimum of 10 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day. - Adheres to the standards identified in the practice`s Organizational & Managerial Competencies. Now requirements/qualifications/skills: The posting includes "Education, Knowledge, Skills and Abilities Required" and "Education, Knowledge, Skills and Abilities Preferred". Also later "Minimum rate of $83,782.40 Annually". Also benefits description. We need to separate into sections: Requirements (maybe required qualifications), Qualifications (maybe preferred?), Skills (maybe skills). But we must not create sections with filler. We need to decide what content fits each heading. We have: Required: - Associate degree preferred (actually says "Associate degree preferred." That's under required? It says "Education, Knowledge, Skills and Abilities Required Associate degree preferred." So required: Associate degree preferred (maybe it's preferred but listed under required). We'll treat as requirement. - Minimum of 5 years of experience in Operation in Professional Practice. - Ability to foster teamwork with decision-making skills. - Proficient at oral and written communication skills. - Problem-solving and situational analysis skills. - Conceptual thinking skills. Preferred: - Management experience preferred. Also later: "Education, Knowledge, Skills and Abilities Preferred Management experience preferred." So that's the only preferred. Skills: maybe we can list skills like oral/written communication, problem-solving, decision-making, conceptual thinking, teamwork fostering, etc. But we have overlapping. We could combine Requirements and Qualifications into one section? But instructions say we can have multiple sections but prefer few substantive sections. We could have: - About the role (intro) - Responsibilities (list) - Qualifications (education + experience) - Skills (specific skills) - Benefits (benefits package) - Pay (minimum rate) Schedule: not mentioned; no schedule info, so omit. We must not create Pay section unless posting actually states them. It does: "Minimum rate of $83,782.40 Annually". Also there is a lot of pay transparency text. So we can include Pay section with that info. Benefits: posting mentions "In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits." So we can include Benefits. Now we need to ensure we preserve all substantive information. Must not invent or summarize away detail. So we need to include all details from the posting, but we can format as lists. We must not repeat job title. Not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes some boilerplate like "If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!" That's application instruction; we should remove. Also the pay transparency text includes a lot of explanation; we need to keep substantive info: the minimum rate, and maybe the explanation about pay determination? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the pay transparency explanation as it is substantive? It's about how pay is determined. It's not boilerplate? It's part of the posting. Likely we should keep it. However, we must not include duplicated lines. There's some duplication: "Education, Knowledge, Skills and Abilities Required" appears twice? Actually appears once then later "Education, Knowledge, Skills and Abilities Preferred". We'll keep both. We need to format as HTML: use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. Thus for each section we can have heading then either

    or

      . We need to decide which content is prose vs list. Responsibilities: many items; better as
      • . Qualifications (education/experience): could be
          . Skills: could be
            . Benefits: list. Pay: could be

            with the minimum rate and maybe the explanation. We must not include headings with empty content. Now let's extract all substantive content pieces. Intro paragraph: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change." That's prose; we can put under About the role as

            . Now responsibilities list: we need to capture each distinct duty. Let's list them clearly: 1. Manage and oversee daily outpatient practice operations. 2. Manage administrative and clinical staff, assuring the office runs efficiently, and work to solve problems. 3. Develop processes and procedures that ensure the efficient and cost-effective running of operations at all locations and make recommendations to upper management regarding staffing issues and procedural changes. 4. Manage business functions including, but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. 5. Manage the purchasing, maintenance, and repair of office supplies and equipment. 6. Ensure that day-to-day operations align with organizational objectives. (Actually this is part of #5? The sentence: "Manages the purchasing, maintenance, and repair of office supplies and equipment. Ensures that day-to-day operations align with organizational objectives." We'll separate.) 7. Manage daily operations of the practice. (maybe duplicate of #1 but we keep as separate? It's repeated; we should remove duplicated lines. The posting includes "A day in the life of a Practice Manager at Hackensack Meridian Health includes Manages daily operations of the practice." That's similar to #1. We'll keep only one instance.) 8. Responsible for the supervision of all staff in practice setting, including time and attendance, coaching, evaluation, and discipline, when necessary, along with the director. 9. Assist Director with the recruitment of open positions and supervision of all staff regarding adherence to policies and quality of work. 10. Responsible for the revenue cycle, WQ management and financial reporting for the practice. 11. Monitor patient satisfaction through surveys and patient feedback, and works with staff, physicians to identify and resolve potential problems and continually improve patient access and workflows. 12. Administer recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies. 13. Responsible for onboarding of new providers and monitoring and maintaining insurance credentialing status. 14. Develops, leads and implements agenda for staff meetings to achieve critical departmental goals and objectives in the most efficient manner possible. 15. Ensures and coaches the team in delivering excellent customer service resulting in positive patient satisfaction scores for department/physician services. 16. Develops and enforces team member work assignments and maintains masterwork schedules. 17. Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice. 18. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). 19. Lifts a minimum of 10 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day. 20. Adheres to the standards identified in the practice`s Organizational & Managerial Competencies. We should ensure no duplicates. #1 and #7 similar; we can keep one. Now qualifications/requirements: Required: - Associate degree preferred. - Minimum of 5 years of experience in Operation in Professional Practice. - Ability to foster teamwork with decision-making skills. - Proficient at oral and written communication skills. - Problem-solving and situational analysis skills. - Conceptual thinking skills. Preferred: - Management experience preferred. We could combine required and preferred into one list but differentiate? Could have two subheadings? But we only have allowed headings: Requirements, Qualifications, Skills. We could put required under "Requirements", preferred under "Qualifications", and skills under "Skills". However, the preferred item is just "Management experience preferred." That's a qualification. So we could put that under Qualifications. Skills: oral/written communication, problem-solving, situational analysis, conceptual thinking

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