Practice Manager - OBGYN Bloomfield and Clarkston

Employment Type: Full time • Shift: Day Shift

About the role

This position will oversee OBGYN Bloomfield Hills and OBGYN Clarkston. Join a team that makes a difference at Trinity Health IHA Medical Group as a compassionate and motivated Practice Manager, responsible for the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals, and CORE metrics. Accountabilities include clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership, and ensuring adequate patient access.

Responsibilities

• Directs internal practice operations; creates benchmarks, tracks, and reports progress.
• Researches process improvements/efficiencies and recommends and implements changes.
• Works with the Senior Medical Director (SMD), providers, and practice management to develop vision and direction and implement and manage the CORE Work plan.
• Provides suggestions to continually improve processes and the customer experience.
• Assists with recruitment, hiring, orientation, training, and coaching of staff.
• Maintains scheduling, time, and attendance for staff.
• Evaluates the performance of staff, recommends promotions, and takes disciplinary action.
• Ensures the practice maintains a physician documentation and coding audit program.
• Supports quality improvement initiatives and disease management programs.

Requirements

• Bachelor’s degree is preferred with a combination of 1–2 or more years’ relevant work experience.
• Practice Management Certification or other relevant certifications preferred.
• Minimum of 2 years of prior leadership experience in a medical office environment or other relevant professional experience, in combination with meeting education requirements.
• Two years of experience directly supervising non-exempt staff is required; however, may consider a leadership role in lieu of direct supervision as equivalent experience.

Benefits

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.