Practice Manager - Family Health Center/Baker Street Village CHC

Why Work for Us?

Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
Robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching

Job Details

We're looking for someone to join our team as a Practice Manager who:

• Oversee daily operations of one large or two practices and/or a specialty patient care program, managing practice and operating budget, appointment scheduling, billing procedures, and Joint Commission environment of care.
• Assign and delegate tasks, conduct Huddle meetings, and ensure adherence to Leader Standard of Work.
• Interview, select, and train new staff, conduct employee reviews, and provide constructive feedback to enhance team performance.
• Work with providers to enhance patient service, address open encounters, and ensure a patient-centered approach to care.
• Develop and recommend programs to improve office operations, patient retention, and appointment availability.
• Ensure compliance with quality improvement guidelines, local, state, and federal laws, and CSV policies.
• Collaborate to meet regulatory requirements, including Uniform Data System, FQHC, and HRSA compliance.
• Create, manage, and communicate reference guides, standard work, and policies related to Provider staff.
• Maintain an office environment for optimal patient care and customer service.
• Monitor and analyze health center efficiency using reports and dashboards, ensuring timely and accurate reporting of objectives.
• Determine and maintain efficient staffing levels, creating monthly work schedules.
• Ensure policies and procedures align with local, state, and federal laws.
• Ensure accurate payroll, review and validate employee timesheets, and manage time-off requests.

Essential Functions

• Oversee daily operations of one large or two practices and/or a specialty patient care program, managing practice and operating budget, appointment scheduling, billing procedures, and Joint Commission environment of care.
• Assign and delegate tasks, conduct Huddle meetings, and ensure adherence to Leader Standard of Work.
• Interview, select, and train new staff, conduct employee reviews, and provide constructive feedback to enhance team performance.
• Work with providers to enhance patient service, address open encounters, and ensure a patient-centered approach to care.
• Develop and recommend programs to improve office operations, patient retention, and appointment availability.
• Ensure compliance with quality improvement guidelines, local, state, and federal laws, and CSV policies.
• Collaborate to meet regulatory requirements, including Uniform Data System, FQHC, and HRSA compliance.
• Create, manage, and communicate reference guides, standard work, and policies related to Provider staff.
• Maintain an office environment for optimal patient care and customer service.
• Monitor and analyze health center efficiency using reports and dashboards, ensuring timely and accurate reporting of objectives.
• Determine and maintain efficient staffing levels, creating monthly work schedules.
• Ensure policies and procedures align with local, state, and federal laws.
• Ensure accurate payroll, review and validate employee timesheets, and manage time-off requests.

Qualifications

• One (1) year experience as a Practice Manager or equivalent is required.
• Bachelor’s degree in business or health management from an accredited four-year institution preferred, OR equivalent experience and education in a healthcare setting will be considered.
• Three (3) years supervisory experience in a healthcare setting.
• Proven leadership qualities.
• Adherence to Clinica Sierra Vista’s employee health/immunization requirements or valid exemption request.