Practice Manager- Dallas Medical City

Responsibilities

• Ensures a consistent, high-quality new patient intake experience across all practices, with a strong focus on patient access, service excellence, and care coordination.
• Oversees scheduling operations and pre-visit readiness workflows to drive efficiency, accuracy, and timely patient access to care.
• Establishes and monitors performance metrics related to intake, scheduling, and access, using data to identify trends, drive continuous improvement, and support accountability.
• Safeguards compliance with organizational policies, regulatory requirements, and best practices related to patient intake, scheduling, and documentation.
• PARTNERS Closely with clinical leadership, physicians, triage teams, and revenue cycle leaders to streamline workflows, reduce delays, and support optimal downstream revenue integrity.
• Collaborates cross-functionally to resolve operational issues impacting patient access, scheduling efficiency, or pre-visit readiness.
• LEADS change initiatives and supports adoption of new tools, workflows, or process improvements related to new patient access and intake operations.
• ACTS as a resource and escalation point for complex intake or scheduling issues, ensuring timely resolution and minimal impact to patient experience.

Qualifications

• The ideal candidate for the Practice Manager position will have the following background and experience:
• Bachelor's degree in Accounting, Finance, or related business field. Or relevant equivalent experience.
• Associates Degree + Four (4) years of related work experience.
• Eight (8) years of related work experience.
• Minimum seven years of experience in healthcare management, including at least two years in a supervisory capacity.