Practice Manager - Canton

About the role

This role oversees the daily operation and maintenance of small to medium-sized clinic practices, typically consisting of 4-7 physicians. It includes supervising staff, ongoing rounding within the practice, implementing cost control measures, monitoring and ensuring adherence to patient care quality standards, resolving issues, and performing all duties necessary for the efficient and effective operation of the clinic.

Responsibilities

• Oversight of the planning, organization and direction of clinic operations.
• Requires being onsite during operational hours; this is a direct leadership role and critical to the operational success of the practice.
• Provides supervision, development and mentoring, evaluation and management of clinic supervisory staff.
• Maintains compliance with all clinic metrics (Customer Service, Membership, Retention, etc).
• Aids in the preparation, implementation and adherence to clinic budgets.
• Ensures the region is well promoted and properly represented through marketing and community relations.
• Continually improves clinic processes and/or services.
• Supervises assigned personnel to ensure quality patient care, including forms and procedures as required.
• Maintains clinic workflow and schedule to meet productivity standards.
• Administers clinic policies and procedures consistently and promptly.
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff.
• Ensures office space, supplies, and assistance are provided and maintained appropriately for medical staff and patient care.
• Works with senior management to ensure operations and relations are effective.
• Attends required meetings and participates in committees as requested.
• Ensures personnel forms and/or records are updated and submitted to other departments in a timely manner.
• Ensures that offices for new and incoming providers are ready and equipped.
• Collects clinic performance and quality metrics and produces reports for management.
• Orders office and medical supplies and ensures sufficient quantities are maintained at all times.
• Aids in budget preparation and adherence.
• Performs all other related duties as assigned.

Requirements

• Associate's Degree required. Bachelor’s Degree preferred, or a minimum of 3 years of demonstrated management experience in a healthcare setting.
• Familiar with fiscal and human resource management practices.
• Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc.
• Skills in gathering, analyzing, and interpreting information.
• Familiarity with fiscal management and human resource management practices.
• Proficiency with computer systems, programs, and applications.
• Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc.
• Ability to apply principles to solve everyday problems in a variety of situations.
• Knowledge of fiscal management and human resource management techniques.
• Knowledge of office management techniques and practices.
• Skills in written and verbal communication.
• Ability to exercise initiative, problem-solving, decision-making.
• Ability to establish priorities and coordinate work activities.
• Good communication and customer service skills.

Preferred

• Five or more years of clinical supervisory experience.
• Bilingual (English/Spanish) fluency preferred.

Physical and Mental Requirements

• Ability to lift up to 50 pounds.
• Ability to push or pull heavy objects using up to 50 pounds of force.
• Ability to sit for extended periods of time.
• Ability to stand for extended periods of time.
• Ability to use fine motor skills to operate office equipment and/or machinery.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Ability to travel to multiple locations to support business needs as required.

Payscale and Schedule

Negotiable based on experience and qualifications.

Benefits

Not specified.

Pay

Negotiable based on experience and qualifications.

Schedule

Negotiable based on experience and qualifications.

Equal Opportunity Employer

Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Instructions

Not specified.