Practice Manager

About the role

The Practice Manager role is located at our Denver health center. This is an onsite role.

Responsibilities

• Plan, develop, and direct the day-to-day operations of the practice area(s) and its associated programs and activities to ensure compliance, operational efficiencies, staff productivity, integration, patient satisfaction, and fidelity to the medical home model of care.
• Direct analysis/intervention related to clinic issues, front office to back-office activities, relevant provider clinical documentation, front office documentation, and care delivery activities.
• Address issues raised by physicians, employees, and patients and seek out appropriate leaders or partners to problem solve and process improve.
• Serve as a liaison with Vivent Health security staff to ensure strong partnership.
• Identify and communicate priorities, timelines, and accountabilities to ensure efficient use of resources and to promote an open and productive work environment.
• Manage staff, requiring interviewing, hiring, training, progressive discipline, employee relations, performance appraisals, and dismissals.
• Work in partnership with medical home departments and operations leadership.
• Collaborate with administrative team and provider leadership to develop, assess and implement business strategies.
• Cultivate a positive work environment, consistent with the values of the organization, and foster a group dynamic that yields high people engagement and supports a culture of safety, utilizing collaboration and open discussions to develop staff skills.
• Adhere to all agency policies, including but not limited to Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or related required; Master's degree preferred.
• Minimum of 5 years of experience in healthcare management or practice administration, with progressive leadership responsibilities.

Qualifications

• Required and preferred knowledge and experiences to succeed.

Skills

• Strong leadership and management skills to motivate and inspire a diverse team of healthcare professionals.
• Excellent verbal and written communication skills to interact effectively with staff, patients, and stakeholders.
• Ability to identify complex issues, analyze data, and implement effective solutions.
• Collaborative approach to working with interdisciplinary teams to achieve common goals.
• Flexibility to adapt to changing healthcare environments and priorities.
• Demonstrate empathy and compassion in patient interactions and staff management.
• Strong analytical and critical thinking skills to make informed decisions and drive practice improvements.
• Exceptional organizational skills to manage multiple priorities and deadlines.
• Commitment to delivering high-quality, patient-centered care and improving health outcomes.

Benefits

• 401k with 100% employer match up to 5%.
• 12 weeks of fully paid parental leave.
• Employer subsidized medical, dental, vision benefits, and gender-affirming care benefits.
• Employer paid short and long-term disability.
• Tuition reimbursement.
• Certification and licensure assistance.

Pay

$76,000/annually - $85,000/annually (Depending on Experience)

Schedule

Onsite role at our Denver health center.