Practice Manager
Rendr · New York, NY · 4 wk ago
ConsultingFull-time
About the role
The Practice Manager in the Cardiology division will oversee the day-to-day operations in the Cardiology offices, including hiring, performance management, and employee development.Responsibilities
- Leads the hiring process, new employee integration, performance management, and employee development of the front office/desk and non-provider clinical team.
- Collaborates with regional leadership on strategic, staffing, and succession plans.
- Focuses on day-to-day operations in the Cardiology division including optimizing cardiology procedures, regulatory compliance, accreditation, and office equipment; continuously monitors to ensure objectives, goals, and OKRs are achieved creating and implementing modified processes/action plans as needed.
- Schedules and sets the agenda for practice huddles and meetings; develops communication plans.
- Collaborates with and supports practice providers ensuring practice operations are supportive of optimal patient care.
- Collaborate with OHA, implementing required protocols, to ensure employee and patient safety. Leads accreditation and other inspection preparation.
- Maintains compliance with licensure, equipment inspections, etc.; coordinates interdepartmentally to renew certificates, licenses, and accreditations.
- Identifies and participates in community events for practice promotion.
Requirements
- High school diploma required; bachelor’s degree preferred
- Five (5) or more years of experience in front office experience in a medical practice, with at least 2 years in a supervisory or managerial role or equivalent experience
- Proficiency in EMR systems, MDLand is a plus
- Bilingual in English and Chinese
- Excellent verbal and interpersonal communication skills
- Adept at building relationships
- Customer service orientation
- Highly proficient in training and mentoring
- Leads by example and with integrity
Qualifications
- High school diploma required; bachelor’s degree preferred
- Five (5) or more years of experience in front office experience in a medical practice, with at least 2 years in a supervisory or managerial role or equivalent experience
- Proficiency in EMR systems, MDLand is a plus
- Bilingual in English and Chinese
- Excellent verbal and interpersonal communication skills
- Adept at building relationships
- Customer service orientation
- Highly proficient in training and mentoring
- Leads by example and with integrity
Benefits
- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus