Practice Manager

Position Summary

Practice Manager of Operations
$2500 Sign On Bonus!

About the Role

• Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership
• Bell Leadership Training every 18-24 months
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
• Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
• Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
• Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
• Understand the benefits and metrics of DMP and help Doctor to monitor progress
• Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
• Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
• Successfully onboard new team members through partnerships with recruiting and support office
• Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

What You’ll Gain

• Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
• Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care

About Creative Smiles Dental Care

Join a 10 person team that thrives on collaboration, communication and community
We are a collaborative, connected-team located across the street from Dairy Queen, off of S Rutherford Blvd

Minimum Qualifications

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
• Experience working in a fast-paced and customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentially and team ethics

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
• TB test required for all new hires in dental office positions

Benefits

• Paid Vacation & Holidays
• Access to Daily Pay
• Sponsored Continuing Education Opportunities
• Bonus Program
• Retail and College Savings Plans
• Referral Bonus
• Health, Vision, Dental, & Life Benefits
• Fitness and Mental Wellness Programs