Practice Manager
Beacon Hill · Lowell, MA · 2 wk ago
Administrative$120k/yrFull-time
Our client, a specialized healthcare organization, is seeking a Practice Manager to oversee the operations, growth, and performance of a busy outpatient specialty practice. This role will lead office operations, staff management, provider scheduling, patient experience initiatives, and business growth efforts.
About the role
The ideal candidate brings 5+ years of healthcare operations experience along with proven staff leadership and a track record of driving measurable operational improvements.
Location: Lowell, MA
Work Model: In Office
Responsibilities
- Oversee daily practice operations and workflow efficiency
- Manage provider schedules, staffing coverage, and resource allocation to maximize capacity
- Lead recruitment, onboarding, coaching, and performance management for administrative and clinical staff
- Ensure excellence in patient access, registration, billing, and revenue cycle processes
- Monitor operational metrics, referral trends, and business performance to support growth initiatives
- Maintain compliance with healthcare regulations and accreditation standards
- Serve as a liaison with external partners, vendors, and affiliated healthcare organizations
Requirements
- 5+ years of experience in a medical office or outpatient healthcare environment
- 3+ years of staff management and operational leadership experience
- Strong knowledge of revenue cycle functions, insurance regulations, and healthcare operations
- Experience hiring, developing, and managing employee performance
- Ability to analyze KPIs, identify opportunities, and implement process improvements
- Proficiency with healthcare technology platforms and electronic health record systems
- Confidence, adaptability, and professionalism to effectively collaborate with physicians, staff, and external stakeholders
Benefits
- Competitive base salary up to $120K
- Bonus potential
- Comprehensive benefits
- Free on-site parking