Practice Manager

The Practice Manager

The Practice Manager (PM) oversees all aspects of the location's business operations. As a team leader at a "people first" organization, the PM guides their team through development programs of coaching, mentoring, and performance management. The PM is responsible for leading the team to deliver memorable patient experiences, drive top line sales, increase margins, control payroll expenses, and enhance profitability to meet the company's business objectives.

• Guides team through development programs of coaching, mentoring, and performance management
• Ensures professional eye exams and medical services are provided, and quality product selection is maintained
• Manages patient service to provide remarkable experiences using the Acuity Way
• Recruits and retains top talent that aligns with AEG's values
• Works closely with District Manager to achieve and exceed financial plans for the practice
• Adapts to new problems, learns quickly, and shares best practices within the AEG platform
• Ensures efficient resource utilization and orchestrates multiple activities to accomplish various goals
• Reviews daily sales, identifies gaps, and implements solutions to close those gaps
• Supports the practice selling strategy and the Acuity Way
• Partners with Human Resources to ensure employees adhere to handbook guidelines

Requirements

• 3-5 years of professional setting background with leadership capacity
• Business Degree in Hospitality, Business, or related experience in management field
• Excellent Verbal and Written Communication Skills
• Optician Certification preferred

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD Vision Service Plan
• Employee Vision Discount Program
• HSA/FSAP
• TOPaid Holidays