Practice Coordinator Surgery

About the role

Works closely with Practice Manager on the direction, coordination and administration of policies, procedures and programs for the practice setting.

Delivers cost-effective health care services by supporting the practice manager in managing day-to-day operations and procedures in accordance with priorities established by the Practice Manager and/or Associate Director of Practice Operations.

Satisfies treatment and service requirements by following clinical guidelines, facilitating collaboration between clinical and administrative staff at the practice site, to continuously improve patient satisfaction.

Aids practice manager to ensure the resolution of and/or handles patient complaints or problems regarding charges, patient care, customer service and other related issues.

Carefully coordinates various human resources functions at the practice site, in cooperation with practice manager, including: administrative supervision of practice staff and coordinating vacation schedules.

Provides input to the practice manager, for performance appraisals; need for coaching and/or counseling, and/or termination of the employment relationship.

Works with Practice Manager and/or Associate Director of Practice Operations to manage budgetary activities as determined by the levels of authority.

Participates in marketing and business development activities to promote awareness of practice services to the community.

Ensures adherence to legal and regulatory requirements (OSHA, CLIA, HIPAA, and Coding) as well as supporting various quality initiatives.

Serves as liaison with all levels of administration, providers and outside organizations to coordinate practice business, accomplish directives and facilitate problem resolution.

Maintains building Safety Plan in the event of fire, power failure, inclement weather conditions and maintains related records.

Affirms conformity by all employees and resources to the Company corporate values, policies, procedures, business ethics, and practices.

Participates in regular team meetings and continuous quality improvement activities.

Responsibilities

• Works closely with Practice Manager on the direction, coordination and administration of policies, procedures and programs for the practice setting.
• Delivers cost-effective health care services by supporting the practice manager in managing day-to-day operations and procedures in accordance with priorities established by the Practice Manager and/or Associate Director of Practice Operations.
• Satisfies treatment and service requirements by following clinical guidelines, facilitating collaboration between clinical and administrative staff at the practice site, to continuously improve patient satisfaction.
• Aids practice manager to ensure the resolution of and/or handles patient complaints or problems regarding charges, patient care, customer service and other related issues.
• Carefully coordinates various human resources functions at the practice site, in cooperation with practice manager, including: administrative supervision of practice staff and coordinating vacation schedules.
• Provides input to the practice manager, for performance appraisals; need for coaching and/or counseling, and/or termination of the employment relationship.
• Works with Practice Manager and/or Associate Director of Practice Operations to manage budgetary activities as determined by the levels of authority.
• Participates in marketing and business development activities to promote awareness of practice services to the community.
• Ensures adherence to legal and regulatory requirements (OSHA, CLIA, HIPAA, and Coding) as well as supporting various quality initiatives.
• Serves as liaison with all levels of administration, providers and outside organizations to coordinate practice business, accomplish directives and facilitate problem resolution.
• Maintains building Safety Plan in the event of fire, power failure, inclement weather conditions and maintains related records.
• Affirms conformity by all employees and resources to the Company corporate values, policies, procedures, business ethics, and practices.
• Participates in regular team meetings and continuous quality improvement activities.

Requirements

Associate's degree with healthcare or business management experience preferred; or, an equivalent combination of education and experience.

Qualifications

• Excellent communication and interpersonal skills
• Ability to work independently
• Knowledge of computer systems and applications- Word, Excel, Power Point, Outlook, practice management systems, electronic health records
• Excellent problem solving skills
• Excellent decision-making skills
• People management skills
• Teamwork
• Knowledge of organizational policies, procedures and protocols
• Physical Requirements: Standing, Walking, Sitting, Bending, Reaching with arms, Finger and hand dexterity, Talking, Hearing, Seeing, Lifting, carrying, pushing and or pulling: up to 20 lbs., up to 50 lbs., up to 100 lbs.

Skills

• Excellent communication and interpersonal skills
• Ability to work independently
• Knowledge of computer systems and applications- Word, Excel, Power Point, Outlook, practice management systems, electronic health records
• Excellent problem solving skills
• Excellent decision-making skills
• People management skills
• Teamwork

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Education Assistance Program

Pay

$25.30 - $37.95

Schedule

Monday to Friday 8:00am to 5:00pm