Practice Administrator III
Tallahassee Memorial HealthCare · Tallahassee, FL · 1 mo ago
HealthcareFull-time
Key Responsibilities
- Strategic Leadership & Operations
- Lead the implementation of the practice’s vision and strategic direction in alignment with TMH Physician Partners’ goals
- Partner with the Executive Director and Director of Operations to develop operational plans, goals, and performance metrics
- Direct and coordinate administrative policies and procedures to ensure efficient, high-quality patient care
- Provide leadership and mentorship to Practice Administrators I & II
- Led key organizational initiatives and special projects
Financial & Business Management
- Monitor and analyze monthly revenue and expenses against budget, providing detailed financial insights
- Develop, justify, and manage operating and capital budgets
- Oversee billing, coding, and insurance processes to ensure accuracy and timeliness
- Collaborate with leadership to strengthen payer relationships and optimize reimbursement
- Project and coordinate capital equipment needs to enhance patient care
Quality & Patient Experience
- Coordinate, monitor, and revise quality improvement indicators across the practice
- Lead action plans for performance improvement when thresholds are not met
- Investigate and resolve patient concerns with professionalism and sound judgment
- Promote a culture of empathy, respect, and exceptional service among staff
Human Resources & Team Development
- Develop and implement staffing models to support operational needs
- Serve as the primary point of contact for all human resources functions
- Oversee recruitment, performance management, and employee relations
- Partner with HR to ensure compliance with licensing, credentialing, and regulatory requirements
- Support leadership development and performance evaluations across teams
Compliance & Practice Management
- Ensure adherence to regulatory standards, organizational policies, and best practices
- Drive continuous improvement in clinic operations, workflows, and patient care delivery
- Maintain a safe, compliant, and team-oriented work environment