Power Washing and Window Cleaning Customer Care Crew Leader
What We Do
We help homeowners and businesses Shine by providing these services:
- Window Washing
- Power Washing/Soft Washing
- Landscape Lighting
- Holiday Lighting
Training & Development
Paid training – learn a valuable trade, advancing your skills, and get paid while doing so. Even if you don’t have experience, it doesn’t matter – we’ll train you!
Bonus Based on Performance
Money and opportunity to make more. Starting between $18-20 per hour with potential for tips, commissions and overtime. Some Shine Crew leaders make up to $60,000 a year!
Competitive Salary
Starting between $18-20 per hour with potential for tips, commissions and overtime.
Responsibilities
- Work indoors and outdoors in a variety of settings, enjoy the variety while staying active!
- Drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs.
- Call upcoming customers on your way to the job alerting them that you’re on the way.
- Meet customers face to face (if they’re home) before your crew begins its work to ensure we’re meeting the customer’s expectations on the job that day.
- Suggest other services the customer may consider that you feel may be appropriate upon inspection.
- Complete a post-job inspection and meet again with the customer (if they’re home) to review the work to their satisfaction.
- Accept and process the customer’s payment through our mobile payment technology completing the job.
- End your day back at the Shine office to recap the day, ensuring your vehicle is clean and ready for the next day’s work.
Requirements
- Must like to work with people
- Must have reliable transportation
- Must be able to lift and carry a ladder – up to 30 pounds.
- Must not be afraid of heights
- Must be able to work outside
- Must want to work in a leadership capacity
- Must have a relatively clean driver's license
Qualifications
- Candidates with auto detailing, maid or maintenance, interior or exterior cleaning or landscaping/irrigation experience who enjoy working outside are encouraged to apply!
Benefits
An incredible, team-focused Shine culture that models the five core values we hold true.
Skills
Must like to work with people
Benefits
Must have reliable transportation
Schedule
Must be able to lift and carry a ladder – up to 30 pounds.
Pay
Starting between $18-20 per hour with potential for tips, commissions and overtime.
Company Culture
Each morning, you’ll meet with the rest of the team to understand the day’s game plan. You’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs. You’ll call upcoming customers on your way to the job alerting them that you’re on the way. You’ll meet customers face to face (if they’re home) before your crew begins its work to ensure we’re meeting the customer’s expectations on the job that day. Upon inspection, you may suggest other services the customer may consider that you feel may be appropriate. When the work is complete, you’ll complete a post-job inspection and meet again with the customer (if they’re home) to review the work to their satisfaction. You’ll accept and process the customer’s payment through our mobile payment technology completing the job. You’ll end your day back at the Shine office to recap the day, ensuring your vehicle is clean and ready for the next day’s work.
About the Role
This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living. Let your light shine!
THE SHINE STORY
From one guy with a squeegee, Shine is now a growing national franchise employing great people who make exceptional teams. Our hope and intention is that our communities will see something different in us - something inspiring - something attracting.