Post Transition Service Supervisor

Duties & Responsibilities

• Supervisory responsibility for 5-7 HAY Center case manager and coordinator staff
• Ensures staff achieves goals/objectives of the HAY Center and fulfills PAL contractual obligations
• Manages retrieval of internal and external referrals and eligibility documentation, assigns/monitors cases, and maintains EVOLV (case management) and PAL (contract reporting) databases
• Completes case management weekly/monthly reports as required by the PAL contract and submits to direct supervisor
• Reviews case management requests for payment for accuracy before submitting to direct supervisor and monitors financial expenditures
• Participates in collaborative meetings with community partners to stay abreast of appropriate resources for HAY eligible youth
• Conducts regular individual conferences and unit meetings with staff to review issues, conduct case reviews, disseminate information, complete staff evaluations, etc.
• Attends HAY Center events and PAL statewide and regional activities as required

Requirements

• Education: Bachelor’s degree in Education, Psychology, Sociology, Social Work, Criminal Justice or other Behavioral or Social Science
• Experience: Minimum two (2) years of full-time paid supervisory experience in a social service setting. Minimum three (3) years of full-time paid experience working in a social service setting with transition age youth who have challenging life circumstances
• Licensure: Reliable transportation with a valid Texas driver’s license and auto liability insurance. Ability to become CPR certified

Knowledge, Skills & Abilities

• Knowledge of transitional needs including life skills and linkages for youth aging out of the foster care system
• Knowledge of basic employee management techniques and an ability to handle stressful situations with tact and diplomacy
• Must be responsible and self-disciplined and work independently
• Possess excellent verbal and written communication skills
• Self-motivated and possess excellent time management skills
• Have good public relations
• Effectively communicate with all parties involved with the process
• Establish and maintain effective working relationships with coworkers and business associates
• Ability to drive a 15-passenger van

General Information

• Position Type: Full-time
• Typical Hours of Work: Monday -- Friday | 8 am - 5 pm or 9 am - 6pm | Saturdays (if necessary)
• Salary: Based on 26 Pay Periods
• Employment is contingent upon passing a background check and drug screen
• Note: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration.