Service (Maintenance) Supervisor

About the role

This position is eligible for: On call pay and Quarterly Renewal Bonuses
Competitive PTO
Generous time off - 10 paid holidays, plus diversity day and your birthday
20% Rent, Parking, and Storage Discount for Centerspace rents
Medical/Dental/Vision Benefits – 1st of Month Following Start Date
Centerspace Stock Purchase Plan
401(k) match up to 5% per paycheck
Tuition Reimbursement & Scholarship Program

Responsibilities

• Conducts property inspections and determines preventative maintenance requirements based on equipment and structural needs.
• Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
• Perform minor and major HVAC maintenance, such as replacing motors and bearings.
• Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
• Paint assigned areas and perform minor repairs to applicable areas.
• Perform carpet repairs.
• Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
• Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
• Service and monitor the HVAC equipment.
• Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
• Perform preventative maintenance on: HVAC, Electrical, Plumbing, Lighting, Doors, locks, and hardware, Wall treatments.
• Provide assistance to the Community Manager and/or Regional Manager to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
• Maintain sufficient technical and industry contacts and knowledge.
• Respond to test situations accurately.
• Maintain sufficient technical and industry contacts and knowledge.
• Participate in after hours on-call programs.
• Assist outside contractors with major inspections.
• Serve as a key contact between the Regional Manager, Community Managers, and tenants.
• Apply current knowledge or devise creative solutions to proactively resolve issues.
• Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
• Participate in capital improvements.
• Completes pre-moveout and moveout inspections.
• Responsible for scheduling apartment turnovers in advance to achieve completion within five days of moveout (average).

Requirements

• 5+ years’ maintenance experience.
• Demonstrated leadership capabilities.
• Ability to prioritize tasks to ensure goals and time frames are met.
• Exceptional customer-service skills; demonstrated ability to maintain strong working relations with both internal and external clients.
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.

Qualifications

• Trade school education.
• EPA, CPO and/or boilers operator’s license.
• HVAC, electrical and plumbing certifications or licenses.

Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals.
• Ability to communicate effectively with supervisor, tenants and vendors.
• Mathematical Skills – Ability to add, subtract, multiply and divide.
• Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Computer Skills – To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software.
• Experience with work order systems beneficial.

Benefits

Centerspace offers a variety of benefits including: On call pay and Quarterly Renewal Bonuses
Competitive PTO
Generous time off - 10 paid holidays, plus diversity day and your birthday
20% Rent, Parking, and Storage Discount for Centerspace rents
Medical/Dental/Vision Benefits – 1st of Month Following Start Date
Centerspace Stock Purchase Plan
401(k) match up to 5% per paycheck
Tuition Reimbursement & Scholarship Program