Post Closing Specialist I - Mortgage/Consumer

About the role

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision‑making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida, we are proud to serve local communities and make a positive impact on the lives of our customers. The Post Closing Specialist I – Mortgage/Consumer is responsible for managing the bank’s collateral risk for mortgage and consumer loans by performing post‑booking functions such as securing and releasing collateral and processing paid notes.

Responsibilities

• Secure and track, as needed, all types of collateral documentation including mortgages, UCC filings, titles, etc.
• Process paid loans by preparing paid‑in‑full letters, releasing collateral, completing tracking items, and sending required paid‑in‑full documentation to the customer.
• Process case requests from bank employees for various loan‑maintenance requests related to post‑closing tasks.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing service quality.
• Understand and communicate the value of diversity in the workplace and work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non‑job‑related classifications; commit to Nicolet’s equal‑employment‑opportunity and non‑discrimination policies and promote inclusion and respect for different perspectives.
• Perform all other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• 1 year of relevant experience preferred.
• Proficiency with PC, phone system, and general office equipment.
• Ability to maintain strict confidentiality.
• Strong organizational, multi‑tasking, and prioritizing skills.
• High degree of accuracy.
• Self‑motivated, resourceful, and strong work ethic.

Benefits

• Medical, Dental, Vision, & Life Insurance.
• 401(k) with a company match.
• PTO & 11 ½ paid holidays.