Mortgage Post-Closing Specialist

Qualifications

• An associate’s degree, plus 1 years of prior job-related experience or the equivalent.
• Good communication skills and the ability to interact with customers, realtors and other professionals.
• Familiarity with mortgage lending concepts, practices and procedures.

Principal Responsibilities

• Manage the post-closing sale of first mortgage loans by reviewing, insuring and delivering all mortgage files originated to the respective investors and guarantors within allotted timeframes.
• Have a general working knowledge of FHA, VA, Rural Development, Private Mortgage Insurance and investor differences, guidelines and processes.
• Maintain a general understanding of all mortgage regulations including but not limited to Fair Lending, TRID, RESPA, Reg Z and Reg B.
• Provide exceptional customer service while interacting with customers, realtors, 3rd party service providers and co-workers.
• Track and resolve exceptions from investors and insurers to ensure timely purchase, insurance and guaranty of loans.
• Monitor and respond to post-closing audit and file review requests from internal and external examiners, auditors, investors, quality control providers or other external parties as assigned by management.
• Determine whether or not the loan in HMDA reportable, verify that the HMDA screen have been completed accurately and matches the loan data in the file.
• Responsible for confidentially handling all non-public information.
• Attend all team meetings and training seminars, as deemed appropriate by the supervisor.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance training.