Post Closing Specialist I

About the role

This professional will support post-closing loan review, document correction, and file completion activities.

Responsibilities

• Reviewing closed mortgage loan files to identify documentation defects, missing information, and other issues that may affect file completeness or salability
• Researching and resolving deficiencies according to established procedures and applicable state, county, investor, and agency requirements
• Obtaining final or corrected documents from settlement agents, lenders, county offices, and other third parties
• Validating documentation for: Proper execution and recording, lien position and title-related requirements, secondary-market and investor guidelines, government-backed loan requirements, including FHA, VA, and Rural Housing
• Accurately documenting findings, corrective actions, and resolutions in mortgage origination, servicing, and tracking systems
• Monitoring outstanding deficiencies and ensuring corrected documentation is received within established deadlines
• Communicating with internal teams, external partners, and government offices to resolve documentation and closing-related issues
• Scanning, imaging, organizing, and routing completed documents to the appropriate departments
• Identifying process or system issues and escalating concerns to management when appropriate
• Supporting additional responsibilities, assignments, or projects as business needs change

Requirements

• High school diploma or equivalent
• Proficiency with Microsoft Office applications
• Strong general computer skills, including typing, scanning, filing, imaging, document retrieval, and mail handling
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to accuracy
• Ability to organize work, manage time effectively, and meet production deadlines
• Ability to proactively identify and resolve problems
• Ability to work effectively in a fast-paced, process-driven environment
• Willingness and ability to adapt to changing priorities and support additional job duties or projects

Qualifications

• No specific qualifications mentioned

Skills

• None specifically listed

Benefits

• No specific benefits mentioned

Pay

• No specific pay details mentioned

Schedule

• No specific schedule details mentioned