Post Acute Care Counselor, Hospice, Full-Time, 10:30 AM - 7:00 PM

About the role

The Post-Acute Care Counselor coordinates referrals and admissions for the Post-Acute Care Services Division; develops and nurtures positive relationships with potential patients/families and internal and external referral sources; promotes awareness of Post-Acute Care Services in the community; serves as a role model and provides expertise on Post-Acute Care programs within PIH Health; and provides a smooth transition for patients and families by coordinating care with case managers, nursing staff, social workers, physicians and vendors.

Responsibilities

• Counsels patient and/or patient’s representative on the hospice philosophy, hospice benefit, election of hospice, informed consent, and obtains completed signatures.

Requirements

• Computer skills
• Verbal and written communication and negotiation skills.
• Organizational, prioritization and time management skills.
• Compassionate and empathic with strong listening skills.
• Knowledge of Post-Acute Care, including regulatory requirements, Medicare Conditions of Participation, Standards, and model of care.
• Knowledge of third-party payers, medical insurance, and managed care processes.
• Creative, motivated, goal oriented and able to complete assignments independently.

Qualifications

• Two years of experience as an Admissions Coordinator, Counselor or Liaison at a Post-Acute Care facility or agency
• Current California Driver's license and valid auto insurance.

Skills

• Bilingual Spanish/English (preferred)
• Knowledge of Post-Acute Care programs including Inpatient Rehabilitation Facilities (IRF), Skilled Nursing Facilities (SNF), Home Health, Palliative Care and Hospice (preferred)

Benefits

Not specified

Pay

$36.77 - $60.67 per hour

Schedule

Days