Portfolio Solutions Team Lead
Allianz Commercial (AzC) specializes in corporate property insurance for complex risk exposures across 200+ countries and territories, managing over 1,000 global property programs with an underwriting team averaging 20+ years' experience. This role is based in O'Fallon, MO; Alpharetta, GA; or Chicago, IL with a hybrid working model. Job ID: 105673 | Underwriting | Professional | Full-Time | Permanent.
About the role
Reporting to the Head of Portfolio Solutions and Delegated Authority – North America, the Portfolio Solutions Team Lead serves as a working people leader responsible for building, leading, and developing the analyst bench that keeps the Portfolio Solutions function operating at scale. The role oversees day-to-day leadership of Portfolio Solutions Analysts — assigning work, developing capabilities, managing performance, and maintaining quality and turnaround standards — while staying personally engaged in execution including facility onboarding, bordereaux processing and reconciliation, data validation, portfolio profitability monitoring, and cross-functional project delivery.
Responsibilities
- Lead, coach, and develop a team of Portfolio Solutions Analysts by prioritizing workload, managing performance, building capability, and creating a scalable, well-documented operating model as the function grows.
- Personally lead onboarding and implementation for select delegated authority programs and facilities, ensuring timelines, dependencies, and operational requirements are clearly managed.
- Quality-check analyst work related to bordereaux processing, reconciliation, and data validation before it reaches underwriting, finance, or other business stakeholders.
- Monitor portfolio profitability indicators, including loss ratios, rate adequacy, and exposure accumulation, and escalate deterioration or emerging risk to the Head of Portfolio Solutions.
- Represent Portfolio Solutions on cross-functional project teams supporting new program onboarding, process improvement, automation, and broader strategic initiatives.
- Own and maintain documented procedures, controls, and governance standards for onboarding, bordereaux processing, and portfolio monitoring.
- Identify operational risks, drive process improvement opportunities, and support automation initiatives that improve efficiency, quality, and scalability.
- Coordinate closely with Underwriting, Claims, Finance, Actuarial, Legal, Compliance, Operations, IT, and PMO to support program execution and issue resolution.
- Support executive reporting on project status, portfolio performance, operational risk, and key initiatives across the Portfolio Solutions function.
Requirements
- Experience leading, coaching, or mentoring others, with the ability to prioritize work, manage performance, and build repeatable team processes.
- Strong portfolio management capability, including monitoring performance indicators, identifying trends, and escalating emerging risks.
- Experience with delegated authority, facilities, program business, MGA relationships, or similar insurance portfolio structures preferred.
- Strong understanding of bordereaux processing, reconciliation, data validation, and operational data management.
- 3+ years of leadership experience (preferred).
- Experience supporting onboarding, implementation, or cross-functional project delivery within insurance, underwriting, operations, or portfolio management environments.
- Ability to collaborate and influence across underwriting, claims, finance, actuarial, legal, compliance, operations, IT, PMO, and senior business stakeholders.
- Process-oriented mindset with experience improving workflows, documenting procedures, strengthening controls, and identifying automation opportunities.
- Strong analytical, organizational, and communication skills, with the ability to manage competing priorities in a growing and evolving function.
- Familiarity with CAT modeling, portfolio monitoring, rate adequacy, exposure accumulation, or related profitability indicators preferred.
- Ability to utilize AI tools to support day-to-day tasks, improve efficiency, and contribute to data-driven decision-making.
Pay
Annualized base pay range: $97,739 – $147,652 for O'Fallon, MO; $107,913 – $163,960 for Chicago, IL or Alpharetta, GA. Actual salary determined by scope, complexity, location, skills, education, training, credentials, and experience. Base pay is one component of the total compensation package; employees are also eligible for annual performance-based cash incentive awards.
Benefits
- Hybrid working model balancing in-person collaboration and remote work; flexible working arrangements available for discussion.
- Comprehensive compensation and benefits package varying by location, including generous bonus scheme and pension.
- Career development and digital learning programs, international career mobility, and lifelong learning opportunities.
- Support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), and assistance returning from career breaks.
- Opportunities to engage in shaping a safe, inclusive, and sustainable future for people, industry, and clients.
Schedule
Hybrid working model with in-office collaboration and remote flexibility; specific arrangements discussed during hiring process.