Portfolio Leasing Specialist (East Valley)

About the role

In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents in the East Valley region of Arizona.

Responsibilities

• Serve as the “face” of Mark-Taylor for various communities and community types within the Mark-Taylor portfolio.
• Greet prospective & current residents and provide them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale by guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.).
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.
• Other duties as assigned.

Requirements

• A minimum of one year experience working as a Leasing Consultant or Senior Leasing Consultant is required.
• Strong closing ratio - 40% or higher required.
• Familiarity with all or most property management software systems used within the Mark-Taylor portfolio.
• Ability to travel within the designated geographic region - 30-40 mile radius ($300 vehicle allowance provided).
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal-oriented, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• ResMan or Yardi experience is preferred.

Benefits

• Employee rent discounts (subject to availability at each community).
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive Medical, Dental, and Vision benefits.

Pay

The anticipated base pay range for this position is $23.00/hour, with a $300.00 monthly vehicle allowance. In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.