Portfolio Lead | Delivery Lead

About the role

The Portfolio Lead acts as the primary point of contact between FAST and one, or several, clients assuring that their customers are achieving sustained value. The Portfolio Lead is responsible for providing a senior level presence around the daily on-going activities surrounding an implementation.

Responsibilities

• Understands customer’s objectives and roadmap (where applicable) to ensure work and priorities are driven in the right direction.
• Understands leading practices to be able to provide coaching on how the customer team acts to achieve the desired outcomes from an agile/program standpoint.
• Works with customer and coach them through prioritization of work and additional functionality based on objectives.
• Acts as an outlet for team on the ground when customer team is deviating from agreed upon behavior/principles.
• Provides Customer team coaching on what they can/should do to get back in alignment.
• Maintains alignment between work and objectives.
• Understands demand to achieve those objectives and ensure that team is staffed effectively. Escalate and solve where they are not.
• Liaises with Strategic Advisor and customer executives where necessary to make sure alignment is maintained. Problem solve where relevant given staffing and connections.
• Understands and validates what is being committed to by our teams based on budget and objectives.
• Understands customer’s budget constraints and effectively message what the customer can achieve within that budget.
• Manages budget and communicates when activities are pushing or outside agreed upon boundaries.
• Coaches on leveraging Out-Of-The-Box and configures to maintain long-term value of platform.

Qualifications

• Minimum 15 years of software delivery/implementation experience
• Bachelor’s degree in computer science, or other engineering-related discipline
• Master’s degree or MBA desirable
• Minimum 5 years of demonstrated C-level executive interaction
• Thorough knowledge of: SDLC Agile Project Methodology Portfolio Management Client and Vendor Management Budget and Financial Management Process Improvement Risk and Issue Mitigation Mentoring and Coaching Specialized Knowledge And Skills

Specialized Knowledge And Skills

• Must excel in all areas of communication, challenge and influence others to minimize risk and influence the customer to achieve a positive outcome.
• Successfully set, manage, and meet the expectations of both the client and Verisk Life Solutions.

About Us

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

Verisk Businesses

• Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
• Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
• Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
• Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
• Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events
• Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
• Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group
• Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following:

• Health Insurance
• A Retirement Plan
• Disability benefits
• A Paid Time Off program

Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.