Portfolio Lead | Delivery Lead

Responsibilities

• Understands customer’s objectives and roadmap to ensure work and priorities are driven in the right direction.
• Understands leading practices to provide coaching on how the customer team acts to achieve desired outcomes from an agile/program standpoint.
• Works with customer and coaches them through prioritization of work and additional functionality based on objectives.
• Acts as an outlet for the team on the ground when the customer team is deviating from agreed-upon behavior/principles.
• Provides customer team coaching on what they can/should do to get back in alignment.
• Maintains alignment between work and objectives, understands demand to achieve those objectives, and ensures the team is staffed effectively.
• Escalates and solves issues where they arise.
• Liaises with Strategic Advisor and customer executives to maintain alignment.
• Problem solves where relevant given staffing and connections.
• Understands and validates commitments made by our teams based on budget and objectives.
• Understands customer’s budget constraints and effectively messages what the customer can achieve within that budget.
• Manages budget and communicates when activities are pushing or outside agreed-upon boundaries.
• Coaches on leveraging Out-Of-The-Box features and configuring the platform to maintain long-term value.

Qualifications

• Minimum 15 years of software delivery/implementation experience
• Bachelor’s degree in computer science, or other engineering-related discipline
• Master’s degree or MBA desirable
• Minimum 5 years of demonstrated C-level executive interaction
• Thorough knowledge of:
• SDLC
• Agile Project Methodology
• Portfolio Management
• Client and Vendor Management
• Budget and Financial Management
• Process Improvement
• Risk and Issue Mitigation
• Mentoring and Coaching

Specialized Knowledge and Skills

• Must excel in all areas of communication, challenging and influencing others to minimize risk and influence the customer to achieve a positive outcome.
• Successfully sets, manages, and meets the expectations of both the client and Verisk Life Solutions.