Portfolio Business Operations Analyst

About the role

The Portfolio Business Operations Analyst is sought after for their enthusiasm in delivering solutions and outcomes. The ideal candidate will excel in collaborating with various departments such as Finance, Contracts, HR, IT, and Security, as well as Project and Program Managers and Directors.

Responsibilities

• Executes administrative-level project management on a variety of projects, programs, and initiatives.
• Conducts research, creates, and facilitates presentations, and collects and analyzes data to produce reports.
• Collaborates with program leaders to identify opportunities to streamline processes and develop new procedures.
• Provides excellent customer service; researches, resolves, identifies, and clarifies issues for internal/external customers.
• Uses programs and databases to track responses and identifies issues, recommending process improvements.
• Aids in planning, organizing, tracking, and implementing projects in support of program leadership.
• Analyzes current processes and systems; develops, tests, implements improvement initiatives, and documents.
• Works with a multi-disciplinary team to identify, solve, implement, and assist in improving business processes, procedures, and methods.

Qualifications

• Located in Washington DC Metro Area.
• This position requires being onsite three (3) days per week.
• 2+ years of working experience.
• Strong organizational and analytical skills.
• Self-starter with attention to detail, discretion, ability to anticipate needs, and comfort with ambiguity.
• High degree of respect for confidentiality.
• Ability to thrive in a fast-paced environment and work well under pressure.
• Excellent communication skills (both written and verbal), with strong presentation and facilitation skills.
• Strong interpersonal skills, customer-centric attitude, and a desire to foster and support cultural diversity.
• Mindset of continuous improvement, flexibility, and adaptability.
• Experience in the use of Microsoft Teams, SharePoint, PowerPoint, Excel, and Word is preferred.
• Good prioritization skills to balance key priorities.

Benefits

The projected compensation range for this position is $50,000 to $60,000. Steampunk offers a comprehensive benefits package, including but not limited to:

• Identity verification through on-camera interview and assessment.
• Equal opportunity employer.
• Participation in the E-Verify program.