Porter Manager

Primary Responsibilities

• Supervises all phases of the Porter Department.
• Adheres to the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals.
• Supervises porter personnel. Responsible for hiring, training, coaching, and discipline porter staff.
• Suggests procedures to improve the operating quality and efficiency of the department.
• Aids with the investigation and resolution of employee and guest concerns.
• Enforces all company and departmental policies and procedures.
• Participates in departmental brainstorming sessions.
• Completes Human Resources paperwork timely and accurately.

Knowledge and Skill Requirements

• Basic reading, writing, and arithmetic skills required.
• Professional verbal and written communication skills.
• Attention to detail and excellent organizational skills.
• Proven ability to manage multiple priorities and inspire and elevate an individual or a team's performance.

Working Conditions

Working conditions are normal for an office environment. Work may require evening, early morning, and weekend schedules.