Porter Division Supervisor

Hands-on field leadership position overseeing daily operations of commercial shopping centers, retail properties, office parks, and exterior-focused facilities.

Responsibilities

• Supervise and support porters and maintenance personnel assigned to multiple properties.
• Conduct regular quality inspections and property assessments.
• Generate inspection reports, photographs, and corrective action plans using company software and mobile devices.
• Ensure all contracted services are completed according to scope and quality standards.
• Identify deficiencies, safety concerns, and maintenance issues requiring corrective action.
• Proactively identify opportunities for additional billable services and special projects.
• Provide recommendations and cost information to the Area Manager for customer proposals and additional work authorizations.
• Perform and assist with outdoor cleaning activities.
• Perform or oversee special projects.
• Train employees on company procedures, quality standards, and safety requirements.
• Monitor attendance, productivity, and work performance of assigned staff.
• Coordinate schedules, routes, and daily work assignments.
• Respond to customer requests, complaints, and service issues in a professional and timely manner.
• Maintain tools, equipment, vehicles, and inventory.
• Ensure compliance with all company safety policies and procedures.
• Assist with emergency response, storm preparation, and urgent customer requests.
• Perform physical work as needed to support operational requirements.

Requirements

• Experience operating commercial maintenance equipment including backpack blowers, pressure washers, wet vacuums, and power tools.
• Strong understanding of commercial property maintenance and exterior cleaning operations.
• Ability to drive between multiple properties throughout the service area.
• Proficient in using smartphones, tablets, email, and reporting software to document findings, capture photographs, and generate detailed, professional inspection reports.
• Strong communication, leadership, and customer service skills.
• Valid Driver’s License and a driving record that meets company and insurance requirements.
• Must pass a background check and drug test.
• Bilingual (English & Spanish) preferred.

Qualifications

• Ability to work outdoors in varying weather conditions.
• Ability to stand, walk, bend, climb, and lift up to 50 pounds regularly.
• Ability to safely operate vehicles, equipment, and maintenance tools.

Performance Metrics

• Quality inspection scores.
• Customer satisfaction and retention.
• Safety compliance.
• Employee attendance and productivity.

Benefits

• Company vehicle.
• Company gas card.
• Company-provided SunPass coverage for required work-related travel.

Schedule

Monday through Friday, 8:00 AM – 5:00 PM.