Porsche Drive Coach

About the Role

AMCI is contracted by Porsche Cars North America (PCNA) to deliver the core operations for each Porsche Experience Center (PEC): drive, logistics, events, marketing, retail store and customer experience. The Porsche Experience Centers are a brand immersion destination for automobile enthusiasts, offering the ability for guests of all ages to take in the heritage of the brand, experience the Porsche lifestyle and the thrill of the drive, allowing Porsche to build connections with people from all walks of life.

The role of the Porsche Drive Coach (PDC) is to deliver a highly tailored driving experience to guests at the Porsche Experience Center. PDC responsibilities include working with guests to discern goals of their attendance and adapting PEC curriculum to match that goal, instructing guests on how to operate the vehicles used and explaining technological features/benefits as needed, and instructing guests on proper driving techniques. Most importantly, they will help ensure that best practices are always utilized for the safety of guests, themselves and others at the facility. Finally, they will work to ensure that Porsche is the most aspirational brand in the USA.

Responsibilities

• Meet with guests at an appropriate time for appointments and make them feel at ease
• Discuss operational procedures with guests to ensure proper safety while driving
• Work with guests to understand their goals and objectives
• Adapt curriculum to match these goals and objectives
• Instruct guests on how to operate a variety of Porsche models
• Explain technology features / benefits as needed for each model
• Instruct guests on proper driving techniques appropriate to each module
• Ensure in every way possible the guest's comfort and enjoyment of their experience
• Report pertinent customer information and stories back to PEC management
• Stay current at all times with brand and product information
• Be aware at all times and operate within guidelines set forth in Instructor Operations Manual
• Coach primarily from the right seat while displaying confidence and focus
• Understand your social responsibility when instructing/communicating with guests

Qualifications

• 5+ years advanced driving instruction – road racing experience a plus
• 2+ years working with premium brands
• Comfortable demonstrating driving techniques on both high-grip and low-grip surfaces
• Excellence in communication within a variety of environments
• Ability to demonstrate leadership within a team environment
• Ability to identify a wide range of personality types and adapt in a very short period of time to ensure a successful driving session

Requirements

• Valid driver's license and clean driving record
• Minimum 21 years of age
• Detail Oriented
• Analytical Mindset
• Problem Solver
• Hospitality-Focused
• Organized
• High-Performance driving experience

Schedule

This is a part-time, hourly role, typically from 8:00 a.m. to 5:00 p.m. Tuesday – Saturday. You MUST have availability on Saturdays. We do require availability for at least 3 shifts per month. This position has the opportunity to transition to a full-time role.