Drive Coach

About the role

Automotive. It's All We Do.AMCI's deep understanding of the automotive industry anchors effective driving and product experiences, dealer education, media events, and sponsorship activation worldwide. We provide key insights and solutions for manufacturers and retailers to navigate the industry's transformation and differentiate its winners. With over 15 million in-vehicle experiences, AMCI is unrivaled in the field. From the latest EVs to the most iconic legacy brands, no other company has been handed the keys to more vehicle launches and driving events. The Opportunity...The Porsche Experience Centers (PEC) are a brand immersion destination for automobile enthusiasts. They offer the ability for guests of all ages to take in the heritage of the brand, experience the Porsche lifestyle and the thrill of the drive, allowing Porsche to build connections with people from all walks of life. AMCI is contracted by Porsche Cars North America (PCNA) to deliver the core operations for each PEC: drive, logistics, events, marketing, retail store and customer experience. The role of the Porsche Drive Coach (“PDC”) is to deliver a highly tailored driving experience to guests at the Porsche Experience Center.

Responsibilities

• Meet with guests at an appropriate time for appointments and make them feel at ease
• Discuss operational procedures with guests to ensure proper safety while driving
• Work with guests to understand their goals and objectives
• Adapt curriculum to match these goals and objectives
• Instruct guests on how to operate a variety of Porsche models
• Explain technology features / benefits as needed for each model
• Instruct guests on proper driving techniques appropriate to each module
• Ensure in every way possible the guest’s comfort and enjoyment of their experience
• Report pertinent customer information and stories back to PEC management
• Stay current at all times with brand and product information
• Be aware at all times and operate within guidelines set forth in Instructor Operations Manual
• Coach primarily from the right seat while displaying confidence and focus
• Understand your social responsibility when instructing/communicating with guests

Requirements

• Valid driver’s license and clean driving record.
• Minimum 21 years of age
• Detail Oriented
• Analytical Mindset
• Problem Solver
• Hospitality-Focused
• Organized
• High-Performance driving experience