POPULATION HEALTH - MEDICAL ASSISTANT

Duties And Responsibilities

• Engages with population health team on Value Based Care Models and has a solid understanding of the various programs we are engaged in and our responsibility related to them
• Affixes to nursing staff in preparing and presenting education to clinic staff
• Participates in webinars, conferences, educational meetings (virtual and in-person) as scheduled by management team
• Consults other departments as appropriate for an interdisciplinary approach to the patient’s needs
• Maintains a good working relationship both within the department and with other departments within our organization
• Communicates appropriately and clearly to manager, co-workers and physicians
• Reports to work on time and as scheduled, completes work within designated time
• Complies with all organizational policies regarding ethical business practices and safety for patients and staff
• Maintains patient confidentiality at all times
• Maintain flexibility in a growing environment and be willing to grow, change and accept new duties as the scope of our department changes with the needs of the community and hospital
• Collection of appropriate blood samples while ensuring proper patient identification and labeling is completed
• Administration of adult and childhood immunizations
• Ensures patients receive competent and quality clinical care

Qualifications

• Education/Certification: Medical Assisting or equivalent. Phlebotomy certification is a plus
• Experience: 6 months required experience in phlebotomy, 2 years clinic experience preferred
• Equipment/Technology: Experience with Word, PowerPoint, Excel, Microsoft Office, and various EMR systems. Experience with scanning, faxing, and electronic medical record organization is a must
• Language/Communication: Ability to read and interpret documents such as quality measure implementation guidelines and requirements as well as utilization reports. Ability to speak effectively before groups or employees of the organization. Must be patient, courteous, compassionate, and respectful with patients and their families, co workers, physicians and administrative staff. Ability to communicate medical terminology and relate well with physicians, staff and management
• Mental Capabilities: Can concentrate for long periods of time in order to complete assigned tasks with a better than average attention span in order to listen, read and remember verbal and written instructions. Can understand input from the supervisor and/or manager concerning errors and instructions. Ability to deal with problems involving several concrete variables in standardized situations. A clear understating of the importance of patient confidentiality and sensitivity regarding complex health problems. Ability to use critical thinking skills to assess patients and intervene as needed within scope of practice
• Interpersonal: Ability to work well with others as a team player. Organized, detail oriented, and the ability to manage to multi-task while maintaining a heavy load of complex patients
• Performance: Must be able to handle conflict issues with both patients and staff. Must follow established recommendations and guidelines. Must meet deadlines as needed