Population Health Clinical IS Analyst (Epic)-Senior

About the Role

The Population Health Clinical IS Senior Analyst is responsible for the design, implementation, optimization, support, and ongoing maintenance of Epic Population Health applications, including Healthy Planet, Compass Rose, registries, care gap workflows, ACO reporting, risk stratification, quality reporting, and value-based care initiatives. This role serves as a subject matter expert for Population Health, collaborating with clinical, operational, quality, finance, analytics, and IT stakeholders to develop solutions that improve patient outcomes, support regulatory requirements, and advance organizational population health strategies.

The Senior Analyst partners with Epic application teams, reporting teams, interoperability resources, and business leaders to ensure integrated workflows and actionable data insights across the care continuum. This position is ideal for individuals who thrive in a fast-paced, evolving healthcare environment and can balance competing priorities while driving strategic outcomes.

Responsibilities

• Analyze and document current workflows to propose optimized future workflows for application changes based on clinical project requests.
• Design and build system enhancements, including proposing technical solutions, creating prototypes, and configuring Epic applications.
• Perform ongoing maintenance and updates to Epic applications.
• Develop test scripts, timelines, and plans for application and workflow changes; conduct testing across applications and coordinate user testing.
• Provide tier-two support to end-users, troubleshoot and resolve tickets, and serve as a liaison between users and vendors.
• Coordinate system fixes, application changes, and deployments with training teams and operations.
• Lead complex projects, including planning, stakeholder engagement, requirements gathering, solution design, implementation, and post-go-live support.
• Proactively manage multiple projects, develop and maintain application standards and documentation, mentor junior analysts, and establish best practices.
• Interact professionally with executive leadership, physicians, clinicians, operational leaders, vendors, and external partners as a trusted advisor for Population Health technology solutions.

Requirements

• Bachelor’s Degree in a related field is required.
• Minimum of five (5) years of directly related Epic experience, including in-depth knowledge of software development/build lifecycles.
• Epic certification must be maintained per Epic Corporation standards within 1.5 years of hire.
• Ability to maintain the security and integrity of institutional infrastructure per Texas EO-GA-48.

Qualifications

• Proven ability to work independently and execute multiple assignments in a complex environment.
• Advanced critical and analytical thinking skills.
• Excellent verbal and written communication, with strong follow-up skills.
• Demonstrated advanced troubleshooting competencies.
• Strong organizational and project management skills.

About Us

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university and a Carnegie R1-designated institution. It advances knowledge, social mobility, and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students across 320 academic programs in science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, and education. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.

Benefits

• Medical: Free UT SELECT Medical insurance for employees, administered by Blue Cross and Blue Shield of Texas. Family members can be added via payroll deduction. Discounted copays and coinsurance for employees and dependents using UT Health Physicians.
• Life and AD&D Insurance: $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance provided at no cost. Options to purchase additional coverage for employees and dependents.
• Dental: Three plan options through Delta Dental Insurance Company, including two PPOs and one dental HMO plan.
• Vision: Two fully insured vision plan options through Superior Vision Services, offering standard or enhanced benefits.
• Disability: Optional disability insurance providing income for non-work-related illnesses or injuries.
• Flexible Spending Accounts (FSAs): Pre-tax accounts for dependent day care or out-of-pocket health care expenses.
• Retirement: Eligibility for the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). Voluntary retirement programs available with five provider options.
• Time Off:
  • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) annually, based on years of service.
  • Extended Illness Bank: 8 hours accrued per month for illness or injury after one day of Paid Time Off is used.
  • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of employment.
  • Holidays: 12 set paid holidays each year.
• Discounts: Discounts on services, tickets, and gym memberships.