Senior Clinical Business Analyst (Epic)

About the role

The AES Group is a premier technology and engineering consulting company focused on delivering innovative solutions that enhance business operations and societal impact. We've supported over 40 businesses, including Fortune 500 companies, through the integration of cloud, data, AI, engineering, and other cutting-edge technologies.

Responsibilities

• Analyze and document business requirements and processes;
• Communicate requirements to technical personnel through the construction of basic conceptual data, process models, flowcharts, and technical specifications;
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs;
• Create business, functional, and technical requirements documents based on captured data and in accordance with departmental protocol/standards;
• Convert information gathered into details, including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs;
• Define external interfaces, constraints, quality issues and other non-functional requirements;
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements;
• Partner with project managers to complete requirements documentation in accordance with project schedule;
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities;
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team;
• Ensure that all quality standards comply with internal policies and industry standards;
• Document changes to baseline requirements through standard change control process;
• Document software test plans, technical requirements, release notes, user and training guidelines and other materials;
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders;
• Perform end user and application support functions including problem solving and resolution of application function defects;
• Develop and execute project presentations;
• Participate in special projects as required;
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members;
• Lead the training, development, and implementation of process improvements for all projects and applications;
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies;
• Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members;
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I and II, consultants, and/or other appropriate project team members.

Requirements

Due to the responsibilities of your position, you will be required to work beyond your regularly scheduled hours.

Preferred Qualifications

• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year;
• Epic Certification;
• Clinical Background (preferred): At least 2 full life-cycle implementations (preferred);
• Education: A Master's Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area, or, one year of experience in a relevant clinical and/or healthcare administration role/function, or a Baccalaureate Degree from an accredited college or university and five years of experience as described above, or a satisfactory combination of education, training, and experience.

Years of Experience

2-5 years experience with Epic EMR and/or other clinical applications.