Pool Server | Full Time

Responsibilities

• Ensure guests have an exemplary experience through warm welcomes, anticipatory service, and fond farewells.
• Provide outstanding service to guests in a friendly and professional manner, following proper steps of service.
• Maintain full familiarity with menus and beverage offerings, including wine service, and confidently upsell when possible.
• Take food and beverage orders, process payments, and present accurate checks using the MICROS system.
• Monitor and maintain the cleanliness, organization, and safety of the pool deck, restaurant area, and all service stations.
• Restock towels, empty towel bins, and ensure pool areas are free of debris and trash.
• Maintain and replenish the complimentary beverage station.
• Absorb guests, answer phones, and cross-train among other food and beverage outlets as needed.
• Communicate and enforce pool rules with grace and kindness to ensure guest safety.
• Report facility issues promptly to the Office Coordinator, immediate supervisor, or manager.
• Follow safety procedures and report any unsafe conditions or work practices.
• Attend department meetings and required company training sessions.
• Assist in the orientation and training of new associates.
• Perform other duties as assigned by the restaurant manager.

Qualifications

• Minimum age requirement of 18 years
• High energy with a strong service mindset and a can-do attitude
• Conversational English-speaking abilities required
• Must have and maintain current Texas Food Handlers license and TABC certifications
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers
• Must be able to work in a fast-paced environment and multitask effectively
• Prior serving and cash-handling experience preferred
• MICROS experience preferred
• Must be at least 18 years of age
• Must be able to work flexible shifts, including nights, weekends, and holidays
• Must be able to lift up to 50 lbs. and work primarily outdoors in varying weather conditions

Benefits

The company provides comprehensive training, mentorship, and career advancement opportunities within one of the hospitality industry’s most respected companies.

Schedule

Flexible shifts, including nights, weekends, and holidays.

Pay

Compensation details are provided in the compensation acknowledgment and tip reporting guidelines.

About the Role

Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies.

Skills

Service mindset, multitasking ability, communication skills, and knowledge of food and beverage service protocols.

Company Information

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.