Pool Server - Full time

About the role

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.

What You Will Do

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods;
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system;
• Cook food and maintain table preparation and cleanliness;
• Ensure guest has everything they need and nothing they don’t;
• Anticipate guest needs, ascertain satisfaction, inputting detailed information into the reservations system, set-up guests' seats pool side with ample towels and umbrella to guests’ preference, water service, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests;
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.

What You Bring

• A High School education or equivalent experience is preferred.
• Minimum three months of employment in related position with Four Seasons or other organizations.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Ability to move large towel bins and pick-up soiled linens.
• Interact with guests and maintain a well-organized workspace.
• Customer service oriented, attention to detail, maintain professionalism and composure in high-paced, high-volume environment, guest recognition and remembering preferences.

What We Offer

• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning of Employee Uniforms
• Complimentary Employee Meals
• Hourly Rate: $16.00 + tips

Schedule & Hours

The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

What We Offer

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