Pool Bartender (Full-Time)

What will I be doing?

• Provide outstanding customer service, ensuring guests feel welcomed and valued.
• Serve beverages and food promptly, accurately, and courteously, following standard recipes and portion control.
• Maintain in-depth knowledge of the beverage menu, ingredients, and other hotel outlets to confidently answer guest questions and make recommendations.
• Prepare, stock, and maintain the bar, including garnishes, perishables, and supplies, based on daily projections.
• Handle cash and register transactions accurately, ensuring accountability for all beverages served.
• Check guests for proper identification and manage guest inebriation according to training and local liquor laws.
• Maintain cleanliness and organization of the bar and surrounding areas, adhering to operating procedures.
• Promote Hilton services and facilities to guests and suppliers.
• Take personal responsibility for guest satisfaction, resolving issues promptly and professionally.
• Collaborate effectively with team members, providing support and clear communication.
• Follow all safety procedures and report any accidents or incidents to management.

Expectations:

• Maintain a professional demeanor, including polite language, positive attitude, and courteous interactions.
• Stay informed about hotel operations, restaurant hours, and local attractions to enhance the guest experience.
• Ensure all service procedures are executed according to hotel standards.

Team Member Benefits

• Medical and Vision Insurance - Blue Cross Blue Shield of Louisiana*
• Dental and Voluntary Insurance - SunLife*
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan - Fidelity, with up to 5% employer match
• Employee Assistance Program (EAP) - ComPsych
• Free Team Member Meals Discounted Parking Property Discounts - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement Guild Education Program

What are we looking for?

• Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.
• Quality Productivity Dependability Customer Focus Adaptability