Bartender - Resort Pool (Part Time)

Responsibilities

• Prepare all alcoholic or non-alcoholic beverages for guests.
• Assess bar customer needs and preferences and make personalized recommendations.
• Stock and maintain bar area to resort and health department standards.
• Provide an exceptional and memorable guest experience.
• Serve food courses and alcoholic beverages to guests sitting at the bar.
• Set up bar and bar area according to resort standards.
• Cut fruit and prepare garnishes as set by resort standards for service.
• Consistently keep the bar area organized and clean.
• Know all specialty cocktail ingredients and garnishes.
• Participate in updated training for the bar and menu items.
• Follow pouring procedures appropriately; all drink recipes must utilize a jigger for accurate measurement; no deviation from the recipes is allowed.
• Notify supervisors immediately of any product shortages or out-of-stock items.
• Have a working knowledge of draft beer systems and how to properly change a keg.
• Answer questions on menu selections and drinks to servers and guests.
• Communicate with the kitchen regarding menu questions, wait times, recooking orders, and product availability.
• Record all transactions in the MICROS system accurately at the time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Complete closing duties, including restocking items to set par levels, turning off lights, etc.
• Present physical and accurate checks to guests and process payments.
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to resort standards.
• Anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support the team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by supervisors.
• Assist supervisors with inventory.
• Notify manager or supervisor in a timely manner of suspicious ID cards and/or intoxicated guests.
• Handle proper cash transactions and banks.
• Timely transfer of checks for guests being moved to a different section.
• Adhere to departmental policies and procedures.
• Effectively communicate with peers, management, and front-of-house employees.
• Practice effective listening (seek to understand).
• Be responsible for the cleanliness of the immediate work area as well as the general property.
• Subscribe to proper grooming, dress, and uniform standards as set forth by resort policy.
• Be courteous to all guests and coworkers.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook.
• Maintain complete knowledge of all liquor brands, beers, non-alcoholic selections, correct glassware, and garnishes.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

Qualifications

• Energetic, enthusiastic, and motivated individual.
• Must be able to speak, comprehend, read, and write English.
• Must have strong communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for long periods of time.
• Must have knowledge of classic cocktails, wines, spirits, and beers.

Experience, Education, & Licensure

• High School Diploma or GED.
• Some college experience or degree preferred.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous bartending experience in a professional setting is preferred.

Pay

Base pay start rate: $16.90 per hour + tips.