Pool Bar| Bartender | Full Time

Overview

The Omni Orlando Resort at ChampionsGate offers a dynamic work environment with comprehensive training and mentoring. Associates enjoy the pride of working for a company known for exceptional service, embodying a culture of respect, gratitude, and empowerment.

Responsibilities

• Maintain knowledge of all food and drink menu items
• Familiarity with state alcohol service guidelines
• Comply with all company and departmental policies/service procedures/standards
• Serve food and beverages to guests following moments of service (MOS)
• Anticipate and respond to guest needs
• Communicate with guests and staff professionally
• Communicate additional meal requirements, allergies, dietary needs, and special requests to manager and kitchen
• Monitor and maintain cleanliness, organization, and sanitation of back bar and bar top
• Attend monthly staff meetings
• Contribute to a professional workplace that maximizes employee morale, productivity, and effectiveness
• Work well with a diverse FOH and BOH staff
• Ensure responsible service of alcohol by following all legal requirements including carding and consumption
• Accurately take food and beverage orders from guests and promptly record all transactions in the Micros system
• Facilitate payment following procedures
• Maintain house bank of $500 with monthly bank counts performed at random
• Perform additional responsibilities as requested by a manager

Qualifications

• Commitment to quality service and food and beverage knowledge
• At least one year of bartending experience in a face past environment
• Valid TIPS certification (must be obtained if not already held)
• Legal age to serve alcohol (at least 18 years old)
• Moderate knowledge of cocktails and liquor varieties
• Strong communication skills both verbal and written
• Calmness and effective problem-solving under pressure
• Confidence in prioritizing and staying organized
• Attention to detail, speed, and accuracy
• Excellent people skills and outgoing personality
• Ability to work cohesively with co-workers as part of a team
• Confidentiality of guest information and pertinent hotel data
• Maintain a safe, clean, organized, and stocked work area
• Ability to work flexible shifts and schedules, including AM and PM shifts, weekends, and holidays

Physical Requirements

• 95% of the time standing, 5% of the time sitting
• Ability to work in difficult weather conditions including heat, rain, and humidity
• Ability to lift, move, push, and carry up to 40 pounds without assistance
• Continuous standing for up to and sometimes exceeding 8 hours at a time
• Daily environmental exposures to cold, heat, humidity, and other outdoor conditions
• Ability to work in a fast-paced environment
• Ability to work in a team-oriented environment
• Possesses stamina and energy to remain active and move quickly for up to 10-hour shifts
• Hearing, understanding, and responding to guest and staff requests in a loud environment

Tools & Equipment

• Demonstrate ability to carry trays
• Knowledge and operating of the MICROS System
• Compute basic arithmetic, specifically in cash handling situations