Politics, Administration and Justice Administrative Support Coordinator I

Duties and Responsibilities

• Deliver high-quality customer service to undergraduate and graduate students, faculty, staff, and visitors.
• Serve as a primary front office point of contact during peak periods.
• Support division communications and reporting.
• Aid in event logistics and hospitality.
• Provide backup timekeeping and student assistant expense reporting as needed.
• Support graduate program operations by:
• Assisting prospective and current graduate students.
• Cooking and managing application and admissions-related documentation.
• Maintaining student records and program data.
• Issuing permits.
• Resolving registration issues.
• Coordinating comprehensive exam tracking processes.
• Assisting with accreditation and employment tracking requirements.
• Support Unit 11 and student assistant employment processes by:
• Preparing and posting job openings.
• Assisting with interviews and hiring documentation.
• Cooking and coordinating onboarding and performance evaluation processes.
• Training and scheduling student assistants.
• Maintain the Division’s website and social media presence in compliance with university standards.
• Perform other duties as assigned to ensure efficient and effective division operations.

Essential Qualifications

• High School diploma or the equivalent and two years of experience in general office, clerical or administrative support work or the equivalent.
• Training at a vocational school or full-time college education may be substituted for the required experience on a year for year basis.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to apply a variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections.
• Ability to draft and compose correspondence and standard reports.
• Ability to handle effectively a broad range of interpersonal contacts including those at a higher level and those sensitive in nature.