Police Technology Manager

About the role

As Police Technology Manager, you will provide strategic leadership for the Port of Seattle Police Department’s technology ecosystem, ensuring that all public safety systems and digital evidence platforms effectively support operational needs. You will guide technology planning and lifecycle management, serve as the department’s primary technical liaison with ICT, Information Security, Procurement, and vendors, and ensure solutions are implemented, integrated, and supported in alignment with departmental and organizational requirements. You will provide department‑wide leadership and subject matter expertise for police technology systems, including body‑worn cameras (BWC), in‑car video, digital evidence platforms, mobile devices, and other specialized public safety applications.

Responsibilities

• Serve as system administrator and business owner for assigned platforms, managing users, permissions, configurations, workflows, audit requirements, and change control.
• Oversee deployment, configuration, maintenance, and lifecycle management of police technology devices and systems, coordinating vendor support, monitoring service levels, and ensuring timely resolution of hardware, software, connectivity, access, and performance issues.
• Ensure all police technology solutions meet operational, legal, cybersecurity, and CJIS compliance requirements by collaborating with ICT, Information Security, and other department personnel to evaluate system performance, coordinate improvements, and maintain alignment with standards and policies.
• Manage digital evidence technical processes, ensuring secure and efficient transfer, storage, retention, retrieval, redaction, and integration with CAD/RMS and other law‑enforcement systems.
• Partner with Police Records and Public Records staff to support lawful disclosure and retention.
• Analyze departmental operational needs and technology gaps, research market and vendor options, and develop recommendations, business cases, and presentations for department leadership.
• Lead cross‑functional technology initiatives, coordinating sworn and professional staff, ICT, Information Security, Legal, Public Records, Procurement, vendors, and other stakeholders.
• Develop and deliver training, documentation, SOPs, job aids, and policy guidance to ensure proper, compliant, and consistent use of police technology and digital evidence systems.

Requirements

• Four (4) years of experience implementing or administering information technology systems or body‑worn camera ecosystems.
• Washington State CJIS/ACCESS certification or the ability to obtain it within the first 90 days of employment.
• Establish and maintain a residence in Washington State within 30 days of hire (Washington State Residency Requirement).
• Pass a Criminal Justice Information Services (CJIS) criminal history background check.
• Pass a background investigation that includes a complete criminal records check, polygraph examination, drug screen, driving history, credit history, arrest records, military records, educational records, and other relevant sources.
• Successfully complete a training process once hired.

Qualifications

• Bachelor’s degree in information technology, computer science, or project management (desired).
• Project Management Professional (PMP) Certification (desired).
• Previous experience within a law enforcement agency (desired).
• Commitment to equity: apply equity and exemplify shared values, behaviors, and practices in all aspects of the work.

Skills

• Strong knowledge of public‑safety technology, criminal justice systems, digital evidence, and related legal and security requirements.
• Understanding of systems administration, user access, hardware/software support, mobile technology, integrations, and technical documentation including CAD, RMS, video, records, and evidence‑management systems.
• Experience with technology procurement, licensing, vendor and contract management, budgeting, and lifecycle planning.
• Strong written, verbal, presentation, facilitation, organizational, and relationship‑management skills.
• Advanced problem‑solving skills: evaluate and translate complex operational needs into practical technology requirements, explain technical concepts to non‑technical audiences, troubleshoot complex issues, evaluate alternatives, make sound recommendations, and coordinate timely resolutions across multiple teams and vendors